Conflict resolution techniques
AYOBAMI ADEFARAKAN
Computer Analyst
Houston,TX
Summary
A diligent professional enrolled in a military-grade FSNE + Cybersecurity Accelerator Boot-camp, pursuing multiple certifications including CompTIA Network+. With prior experience in the Security Guard industry, passionate for computers and technology . Possess strong communication and leadership abilities cultivated during 4-year tenure in the US Army. Finds solace in reading and participating in sports. Open to embrace networking opportunities within the IT industry to expand professional connections. Diligent Security professional with 2 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
4
4
Certificates
Work History
Security Officer
Forti Security and Investigations
Houston, TX
12.2021 - 12.2022
- Collaborated with law enforcement agencies to provide clients with physical security solutions.
- Implemented chain of custody processes for client computing devices, ensuring corporate compliance.
- Developed and implemented administrative access controls to protect, manage, and distribute keys to sensitive areas.
- Conducted thorough investigations of suspicious activity or possessions to safeguard assets and ensure safety of employees and guests.
Customer Service Representative
Service Technology
San Francisco, CA
01.2016 - 12.2019
- Collaborated within team of customer service representatives to deliver exceptional customer assistance for products
- Conducted detailed analysis of products using Excel, pivot tables, and charts to ensure compliance with company requirements
- Maintained comprehensive understanding of internal policies, procedures, and services to effectively address customer inquiries and concerns
- Collected and analyzed customer information to prepare accurate product or service reports.
Combat Engineer (12B)
United States Army
San Francisco, CA
03.2008 - 06.2012
- Enforced safety and security regulations during explosives operations.
- Operated heavy machinery, power tools, and firearms to achieve combat objectives.
- Conducted reconnaissance and collected intelligence for special missions, contributing to improved combat strategies.
- Proven ability to learn quickly and adapt to new situations
Education
Full Stack Network Engineer -
NGT Academy
Phoenix 05.2023 - Current
CCNA Associate And CCNA CyberOps Associate -
INFOSEC
Illinois City, IL 01.2023 - 05.2023
Bachelor of Science - Information Systems Management
Southwestern College
Winfield, KS 01.2022 - 12.2022
Certification in Information Technology Support -
American Business And Technology University
Saint Joseph, MO 07.2021 - 12.2021
Associate of Science - General Studies
The Community College of Baltimore
Baltimore, MD 05.2013 - 05.2016
Skills
Investigation documentation
Troubleshooting
Network Management
Subnetting Expertise
Snmp Monitoring
Vlan Aggregation
Routing Protocol Expertise
Technical Skills
Wireless
Security Architecture And Technologies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Full Stack Network Engineer -
NGT Academy
05.2023 - Current
CCNA Associate
03-2023
CCNA CyberOps Associate
03-2023
CompTIA security+
03-2023
CCNA Associate And CCNA CyberOps Associate -
INFOSEC
01.2023 - 05.2023
Bachelor of Science - Information Systems Management
Southwestern College
01.2022 - 12.2022
Security Officer
Forti Security and Investigations
12.2021 - 12.2022
Certified Scrum Master
10-2021
Certification in Information Technology Support -
American Business And Technology University
07.2021 - 12.2021
Customer Service Representative
Service Technology
01.2016 - 12.2019
Associate of Science - General Studies
The Community College of Baltimore
05.2013 - 05.2016
Combat Engineer (12B)
United States Army
03.2008 - 06.2012
Certification
CCNA Associate
03-2023
CCNA CyberOps Associate
03-2023
CompTIA security+
03-2023
Certified Scrum Master
10-2021
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