Ayodele Abiona
Summary
An adaptable and responsible graduate seeking an entry-level position. With my reliable and assiduous traits, I am eager to integrate myself into new technologies, projects, and business endeavors. I work well both individually and as part of a team. My problem solving skills are very versatile. During the past five years, I have had roles in customer service, held management positions, and have been involved in every department in retail. With years of work experience acquired, I will prove my value and worth to you and your organization.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon
Elizabeth , NJ
10.2019 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered over 200,000 packages while keeping a perfect FICO "safe driving" score
- Successfully avoided time delivery delays by carefully planning best routes.
- Fostered positive working relationships with regular customers.
Customer Service Associate
Target
Clark New Jersey, NJ
10.2019 - Current
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered basic technical support for clients on wide range of company products.
- Completed efficient weekly pricing changes for general merchandise categories.
- Provide support to cashier staff during heavy customer flows to prevent unnecessary service delays.
- Rotated stock correctly to prevent spoilage and waste.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
Sales Associate
Home Depot
Garwood, NJ
08.2019 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive customer experience to welcome existing, new and potential customers.
- Prepared merchandise for sales floor by pricing or tagging..
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Crew Member/Manager of Operations
Chipotle
Clark , NJ
06.2016 - 08.2019
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
Bachelor of Science - Business Administration
Felician University
Lodi, NJ05.2022
Associate of Science - Business Administration And Management
Middlesex County College
Edison, NJ05.2019
High School Diploma -
Rahway High School
Rahway, NJ06.2016
Skills
- Analytical Skills
- Accounting skills
- Proficient in Microsoft Office and Excel
- Management skills
- Ability to work independently or with a team
- Strong written and verbal skills
- Experience in fast paced organizations
- 4 year experience in customer service
- Efficient and Detail-Oriented
- Ability to handle confidential or sensitive information
- Exceptional Communicator
- Great Computer Skills
- Excellent problem solving, time management, and organizational skills
Timeline
Delivery Driver
Amazon
10.2019 - Current
Customer Service Associate
Target
10.2019 - Current
Sales Associate
Home Depot
08.2019 - 09.2020
Crew Member/Manager of Operations
Chipotle
06.2016 - 08.2019
Bachelor of Science - Business Administration
Felician University
Associate of Science - Business Administration And Management
Middlesex County College
High School Diploma -
Rahway High School
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