Megan Reid
Littleton,Arapahoe
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 16 years of extensive leadership experience in walmart supercenter. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities. Persistent team lead manger experienced in supervising, training and motivating 16yrs team members. Skillful in redesigning processes for efficiency gains, analyzing sales trends and service reports and mentoring and guiding employees in performing assigned duties. Certified in operating 4 different kinds of forklift's . Results-oriented professional committed to exceptional, responsive service in all interactions with customers and employees.
Im clearly looking for a online opportunity im very flexable and weling to learn new tasks . Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering [Number] years of extensive leadership experience in [Industry]. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Fed Ex
04.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Team Leader Manager
Wal-Mart Supercenter
07.2006 - 09.2022
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Increased productivity by [Number]% and revenue streams by [Number]% through effective change management practices.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training and development.
- Facilitated [Timeframe] meetings to communicate team performance goals and results.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Education
High School Diploma -
Westwood High School
Mesa, AZ05.2006
Skills
- Work Assignments
- 2D Modeling
- Production Streamlining
- Team Management Understanding
- Athletic Training and Coaching
- Managing Production Teams
- Maintaining Clean Work Areas
- Pallet Jacks
- Remote Team Management
- Employee Scheduling
- Succession Planning
- Customer Service
- Analytical Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Adaptability and Flexibility
- Conflict Resolution
- Basic Math
- Google Drive
- Proactive attitude
- Proactive Dispute Resolution
- Resourceful and Proactive
- Proactive Problem Solving
- Proactive learning
- Proactive Work Ethic
- Proactive networking
- Proactive Initiative Taking
- Sales Strategies
- Data Mining
- CRM software expertise
- Cross-selling strategies
- Digital marketing knowledge
- Search Engine Optimization
- Shipping management
- Sales expertise
- Inventory Management
- Task Prioritization
- Multitasking
- Analytical Thinking
- Team Collaboration
- Self Motivation
- Package tracking
- Problem-solving abilities
- Inventory Coordination
- Price Structuring
- Order Fulfillment
Timeline
Delivery Driver
Fed Ex
04.2023 - Current
Team Leader Manager
Wal-Mart Supercenter
07.2006 - 09.2022
High School Diploma -
Westwood High School