Overview
Work History
Education
Skills
Timeline
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Ayomide Odejobi

Sugar Hill,GA

Overview

3
3
years of professional experience

Work History

IT Field Technician

Dominion Voting System Lawrencevill
06.2020 - 01.2023
  • Utilized ServiceDesk as a ticketing software to efficiently track and resolve issues.
  • Conducted troubleshooting tasks for WiFi, WLAN, and firewalls, ensuring uninterrupted network connectivity.
  • Led the redesign of incident response workflow processes, resulting in an impressive 80% reduction in attack response times and effectively mitigating the risk of cyber-attacks.
  • Successfully identified and rectified over 200 malfunctioning voting machines, ensuring the secure polling process for over 2,500 voters.
  • Played an instrumental role in building the SIEM (Security Information and Event Management) infrastructure for a large organization. This involved managing 1000+ endpoint devices and processing 10,000+ logs per day, resulting in a significant 40% increase in efficiency and security. (Logpoint)
  • Responded to customer inquiries and provided technical assistance over the phone and in person.

Business Support Analyst

Eazy Limo Service
01.2020 - 04.2022
  • Facilitated the implementation of a digital system utilizing Microsoft Excel, Zoho Analytics, and SEMrush, resulting in an 80% decrease in dispatching errors and a significant increase in customer satisfaction.
  • Managed high volume of over 600 customer inquiries per month, addressing concerns promptly and effectively with optimal solutions while adhering to corporate standards.
  • Utilized Microsoft Excel, Zoho Analytics, and SEMrush to automate processes related to tracking driver information, consolidating dispatch logs, and managing license records. This automation led to improved efficiency and streamlined operations.

Community Mobilizer

Atlanta
11.2022 - 12.2022
  • Fostered relationships with key stakeholders by providing 20+ educational workshops reaching 2000+ attendees monthly, directing advocacy efforts and advancing racial justice policy
  • Secured active involvement from larger demographic by spearheading public engagement activities and expanding reach to members in six months
  • Promoted awareness of racial justice issues through 20 outreach events garnering 1000+ volunteers, leading to an increase in advocacy initiatives by 25%.

President

African Student Association
08.2021 - 06.2023
  • Facilitated quarterly centralized meetings with university administrators, and community leaders to bolster association relations and build strategic partnerships
  • Unified board members, university administrators, and community leaders to develop shared visions for projects, leading to the successful execution of 12 initiatives
  • Established presence within the greater Atlanta community through maintaining contact with alumni representatives and actively representing ASA at University events - leading to increased organizational visibility and recognition.

Education

BBA - Information Security & Assurance

Kennesaw State University
Kennesaw, GA
05.2023

Skills

  • SKILLS/ CERTIFICATION
  • CompTIA Security CE and CISA in progress
  • SOC
  • JavaScript, HTML, Tableau, R, Microsoft Office, Python, SQL, Microsoft Excel,
  • Linux, Power BI, Visio,
  • Administrative Duties
  • Knowledge Base
  • Microsoft Networking

Timeline

Community Mobilizer

Atlanta
11.2022 - 12.2022

President

African Student Association
08.2021 - 06.2023

IT Field Technician

Dominion Voting System Lawrencevill
06.2020 - 01.2023

Business Support Analyst

Eazy Limo Service
01.2020 - 04.2022

BBA - Information Security & Assurance

Kennesaw State University

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Ayomide Odejobi