Ayona Hayes
Hephzibah,GA
Summary
Experienced optometric assistant seeking new opportunities to utilize skills and expertise in the field. Previous positions have provided valuable experience and mentorship, contributing to professional growth. Passionate about helping others and engaging in educational activities. Excels in communication and creating a comfortable environment. Eager to bring unique blend of experience, passion, and interpersonal skills to a new role in any field.
Overview
2
2
years of professional experience
Work History
Pre-screening technician
Eye associates of Georgia-Augusta, GA
02.2024 - Current
- I am currently an optometric technician/receptionist. My main functions are greeting patients as they come in for exams and getting them ready to be seen by the doctor. This entails collecting refractions, retinal imaging, IOP measurements and lensometry as well as demographic information. I also handle data entry and analyzation with efficiency.
- Skilled in utilizing EHR/EMR systems efficiently.
- Proficient in handling multiple healthcare insurance platforms
- Conducted sessions to instruct patients on contact lens application and care several times a week.
- I exhibit patience and adaptability when working with elderly or special needs patients.
- I maintain a soft-spoken yet assertive approach, particularly effective with young children
- Calmed patient anxieties regarding procedures and billing concerns.
- I ensure to use thorough explanations to enhance patient comfort.
- Effectively contributed to company success through adept conflict resolution and versatile performance.
- Increased productivity through continuous learning.
- Eager to establish connections going forward.
Crew members plus
Dunkin'-Augusta, GA
12.2023 - 02.2024
Sales Floor Associate
Dollar Tree and Family Dollar-Augusta, GA
07.2023 - 12.2023
Education
High school diploma - undefined
Penn foster online school - Homeschool
03.2024
High school diploma - undefined
Hephzibah High School
Hephzibah, GA12.2023
Skills
- Phone etiquette
- Microsoft software
- Sales
- Organization
- Teamwork
- Cash Handling
- Conflict management
- Customer service
- Insurance verification (1 year)
- Communication Skills
- Computer Operation
Timeline
Pre-screening technician
Eye associates of Georgia-Augusta, GA
02.2024 - Current
Crew members plus
Dunkin'-Augusta, GA
12.2023 - 02.2024
Sales Floor Associate
Dollar Tree and Family Dollar-Augusta, GA
07.2023 - 12.2023
High school diploma - undefined
Penn foster online school - Homeschool
High school diploma - undefined
Hephzibah High School
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