Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayona Hayes

Hephzibah,GA

Summary

Experienced optometric assistant seeking new opportunities to utilize skills and expertise in the field. Previous positions have provided valuable experience and mentorship, contributing to professional growth. Passionate about helping others and engaging in educational activities. Excels in communication and creating a comfortable environment. Eager to bring unique blend of experience, passion, and interpersonal skills to a new role in any field.

Overview

2
2
years of professional experience

Work History

Pre-screening technician

Eye associates of Georgia-Augusta, GA
02.2024 - Current
  • I am currently an optometric technician/receptionist. My main functions are greeting patients as they come in for exams and getting them ready to be seen by the doctor. This entails collecting refractions, retinal imaging, IOP measurements and lensometry as well as demographic information. I also handle data entry and analyzation with efficiency.
  • Skilled in utilizing EHR/EMR systems efficiently.
  • Proficient in handling multiple healthcare insurance platforms
  • Conducted sessions to instruct patients on contact lens application and care several times a week.
  • I exhibit patience and adaptability when working with elderly or special needs patients.
  • I maintain a soft-spoken yet assertive approach, particularly effective with young children
  • Calmed patient anxieties regarding procedures and billing concerns.
  • I ensure to use thorough explanations to enhance patient comfort.
  • Effectively contributed to company success through adept conflict resolution and versatile performance.
  • Increased productivity through continuous learning.
  • Eager to establish connections going forward.

Crew members plus

Dunkin'-Augusta, GA
12.2023 - 02.2024

Sales Floor Associate

Dollar Tree and Family Dollar-Augusta, GA
07.2023 - 12.2023

Education

High school diploma - undefined

Penn foster online school - Homeschool
03.2024

High school diploma - undefined

Hephzibah High School
Hephzibah, GA
12.2023

Skills

  • Phone etiquette
  • Microsoft software
  • Sales
  • Organization
  • Teamwork
  • Cash Handling
  • Conflict management
  • Customer service
  • Insurance verification (1 year)
  • Communication Skills
  • Computer Operation

Timeline

Pre-screening technician

Eye associates of Georgia-Augusta, GA
02.2024 - Current

Crew members plus

Dunkin'-Augusta, GA
12.2023 - 02.2024

Sales Floor Associate

Dollar Tree and Family Dollar-Augusta, GA
07.2023 - 12.2023

High school diploma - undefined

Penn foster online school - Homeschool

High school diploma - undefined

Hephzibah High School
Ayona Hayes