Holly Hebert
Scott,USA
Summary
Diligent medical office professional recognized for expertise in managing screening processes and ensuring strict compliance with organizational standards. Proven track record in coordinating efficient operations and facilitating seamless workflows to enhance productivity. Strong communication and problem-solving skills drive team effectiveness and foster a collaborative work environment. Committed to delivering high-quality patient care while optimizing administrative functions.
Overview
11
11
years of professional experience
Work History
Medical Screening Coordinator
XstremeMD
Broussard, LA
04.2023 - Current
- Coordinated interactions between patients, healthcare providers, and stakeholders, ensuring clarity and efficiency during the entire screening process.
- Enhanced patient satisfaction by providing timely and accurate screenings, ensuring proper followups.
- Created detailed reports analyzing screening data which ultimately contributed towards more informed decision-making processes.
- Managed database systems to ensure accurate tracking of patient information, test results, and follow-up appointments.
- Coordinated patient screenings to ensure compliance with regulatory requirements.
Financial Intake Specialist
LHC GROUP
01.2020 - 04.2023
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Coordinated patient intake processes to ensure efficient data collection and accurate documentation.
- Managed insurance verifications to minimize claim rejections and improve reimbursement timelines.
- Conducted thorough insurance verifications to ensure compliance with policies and procedures.
- Collaborated with healthcare providers to resolve discrepancies in patient insurance information.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
Operations Administrator
Insight Guidance Group
01.2019 - 01.2020
- Communicated via email both internally and externally to ensure all patients and doctors were properly prepared for the day.
- Assisted in day to day activities within the office including filing, scanning, organizing, and data entry.
- Assisted with new hire and employment procedures.
- Assisted physicians with charting and billing to ensure each patient stayed within billable hours.
- Communicated with insurance companies to receive authorizations and limits.
- Admissions and discharges of clients on an as needed basis, including taking vitals, assigning counselors, processing discharge paperwork.
- Other administrative duties as assigned.
Admin Assistant /Legal File Clerk
Juneau David Law Firm
Lafayette, LA
01.2015 - 01.2019
- Record keeping and document retention for multiple attorneys.
- Office administration, including mail runs, and errands as needed. preparation for meetings, mediations, or depositions.
- Filing and retrieving court documents as needed.
- Opening and closing of client files and assisting other staff as needed.
Education
Criminal Justice
Everest University
Brandon01.2014
High School Diploma - undefined
Acadiana High School
Lafayette05.2012
Skills
- Document retrieval
- Overseeing office activities
- Tracking documents
- Patient charting
- Documentation and reporting
- Safety methods
- Product displays
- Data organization
- Confidential document control
- 10-key proficiency
- Office equipment maintenance
- Medical terminology
- Phone etiquette
- Strong organization
- Motivational skills
- Decision-making
- Verbal and written communication
- Patient scheduling
- Multitasking
- Computer skills
Timeline
Medical Screening Coordinator
XstremeMD
04.2023 - Current
Financial Intake Specialist
LHC GROUP
01.2020 - 04.2023
Operations Administrator
Insight Guidance Group
01.2019 - 01.2020
Admin Assistant /Legal File Clerk
Juneau David Law Firm
01.2015 - 01.2019
High School Diploma - undefined
Acadiana High School
Criminal Justice
Everest University