Ayonna Banks
King of Prussia,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Legal Receptionist
Ice Miller Legal Counsel: Forrest Solutions
07.2023 - Current
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Scheduled and made appointments for a number of attorneys.
- Prepared and processed invoices for attorney billing.
- Arranged travel and meeting arrangements for clients and attorneys
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
- Created and printed legal documents for attorneys to review.
- Planned and organized internal and external events, meetings and conferences.
- Diligently edited legal correspondence for grammar and spelling.
Receptionist
Wolters Kluwer Health: Forrest Solutions
10.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected invoice payments, processed transactions and updated relevant records.
- Compiled information from files and research to satisfy information requests.
Receptionist
Carlton Senior Living
10.2019 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with residents and their families, and updated resident records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
Car Salesperson
Car Vision Mitsubishi
08.2018 - 08.2019
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Assistant Manager
Justice Tween Brands
02.2015 - 08.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Plymouth Whitemarsh High School
Plymouth Meeting, PA06.2016
Accredited High School Diploma - Early Childhood Education
Central Montco Technical High School
Plymouth Meeting, PA05.2016
Skills
- Maintaining Facilities
- Organization and Prioritization Skills
- Technical Skills
- Calendar Management
- Excellent communication
- Time management
- Multitasking abilities
- Attention to detail
- Client relations
- Clerical Duties
- Professional demeanor
- Office Administration
- Correspondence Management
- Appointment Scheduling
- Microsoft Word
Languages
English
Native or Bilingual
Timeline
Legal Receptionist
Ice Miller Legal Counsel: Forrest Solutions
07.2023 - Current
Receptionist
Wolters Kluwer Health: Forrest Solutions
10.2022 - 07.2023
Receptionist
Carlton Senior Living
10.2019 - 09.2022
Car Salesperson
Car Vision Mitsubishi
08.2018 - 08.2019
Assistant Manager
Justice Tween Brands
02.2015 - 08.2018
High School Diploma -
Plymouth Whitemarsh High School
Accredited High School Diploma - Early Childhood Education
Central Montco Technical High School
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