Ayonna Jackson
Orlando
Summary
Energetic results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Carter's
Orlando
04.2025 - Current
- Trained and supported team members to improve service quality, teamwork, and efficiency.
- Maintained accuracy and attention to detail while handling time records and operational tasks.
- Communicated clearly with guests to confirm appointments, answer questions, and provide accurate information.
- Resolved customer concerns and scheduling issues quickly to maintain satisfaction and loyalty.
- Coordinated staffing to ensure smooth daily operations and excellent guest experiences.
- Delivered friendly, and efficient service while managing high-volume customer interactions in a fast-paced environment.
Assistant Store Manager
Forever 21
Orlando
09.2022 - 05.2025
- Collaborated with team members to maintain smooth workflow and strong communication.
- Handled customer concerns calmly and effectively to create positive experiences.
- Thrived in a fast-paced, high-traffic environment while balancing multiple tasks at once.
- Managed shift schedules to ensure proper coverage during peak hours.
- Trained new team members on customer service standards, teamwork, and efficiency.
- Provided consistent, high-quality customer service by assisting guests, answering questions, and resolving issues professionally.
Education
Associate of Arts - Engineering
Valencia College
Osceola, FL05-2026
Skills
- Customer service & Guest Experience
- Team Collaboration
- Time Management
- Cash Handling
- Multitasking in Fast-Paced Environments
- Clear Communication
- Planning & Implementation
Languages
English
Full Professional
Spanish
Limited
Timeline
Assistant Store Manager
Carter's
04.2025 - Current
Assistant Store Manager
Forever 21
09.2022 - 05.2025
Associate of Arts - Engineering
Valencia College