Experienced young adult with a background in a previous, highly demanding job. High motivated individual with versatile skills & able to handle a variety of obstacles. Ready to continue learning & growing with a new career.
Overview
6
6
years of professional experience
Work History
Donor Scheduler
Lifesouth Community Blood Centers
Gainesville, FL
06.2025 - Current
Conducted high-volume outbound calls to previous donors, consistently booking blood donation appointments that kept daily collection schedules at capacity.
Coordinated multi-site appointment schedules in real time, optimizing time slots, and reducing donor no-show rates through timely reminders.
Delivered courteous, persuasive phone outreach that boosted return donor rates and supported LifeSouth’s community blood supply goals while meeting daily performance quotas.
Executive Leader
Fatema Special Services LLC
Tampa, FL
07.2019 - 06.2025
Consider specific product requirements and accessibility when managing and organizing storage areas.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Listened to customer needs and identified solutions.
Reviewed and managed important documents and records to ensure everything was accurate and followed company policies and procedures.
Coordinated meetings with employees regarding their performance and client needs.
Analyzed industry trends and developed strategies for staying ahead of the competition.
Trained employees to follow PPE and other safety precautions when dealing with critical and non-critical chemicals.