I am a calm,compassionate person and a good team player. I have pleasant personality and am easy to work with. This which is make possible through my working experiences with people of different back ground. I have the ability to get the work done . I am open to learn and contribute to the profit of the organization and the community I find myself.
Overview
19
19
years of professional experience
Work History
Assistant Coordinator Case Management
Boston Public Health Commission
Boston, MA
09.2021 - Current
Attended staff meetings, notified client regarding special housing events and various housing authorities and also interacted with families on routine basis.
Worked with supervisor to assess needs and determine best courses of action on housing and rehousing clients.
Organized and update all housing paper work for clients.
Make appropriate referral for client rehabilitation
Collected and entered data into system for future reference and use.
Processed and reported on office expenses as well as ordered office supplies.
Managed filing systems for electronic and hard copy documents to keep organized records.
Received and responded to various housing programs that support homeless reduction via letters, emails, telephone calls and in-person interactions.
Assist the homeless population to stabilize in the community by placing them in job training.
Entered data, generated reports and produced tracking documents of clients
Residential Rehab. Educator
Aspire Health Alliance
Quincy, MA
07.2018 - 08.2021
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Assisted individuals with addressing mental disabilities and developing career plans.
Handled caseload of more than 6 clients.
Coordinated community resources and secured referrals to daycare programs
Write incident reports and coordinate program meetings
Residential Counselor
Till INC
Boston, Massachusetts
05.2017 - 06.2018
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
Supported residents in coping with emotions and fears through one-on-one sessions.
Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
Promotional Sales Manager
PZ Industries
Lagos, Lagos
11.2012 - 07.2016
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Ensure brand visibility in the territories.
Promote target sales that's competitive with other brands in the territories.
Sales Representative
Daily Needs Industries
Lagos, Lagos
09.2002 - 11.2012
Increased sales by offering advice on purchases and promoting additional products lines.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Expanding into new territories.
Ensure product visibility in the main market and supermarkets and stores.
Education
Bachelor of Science - Zoology
University of Lagos
Lagos
05.2001
Skills
Data Evaluation
Office Management
Interactive Communication Skills
Report Preparation and Analysis
Team Management
Diligent Follow Through
Timeline
Assistant Coordinator Case Management
Boston Public Health Commission
09.2021 - Current
Residential Rehab. Educator
Aspire Health Alliance
07.2018 - 08.2021
Residential Counselor
Till INC
05.2017 - 06.2018
Promotional Sales Manager
PZ Industries
11.2012 - 07.2016
Sales Representative
Daily Needs Industries
09.2002 - 11.2012
Bachelor of Science - Zoology
University of Lagos
Similar Profiles
Saynab YusufSaynab Yusuf
Emergency Medical Technician (BLS) at Boston Public Health Commission- Boston EMSEmergency Medical Technician (BLS) at Boston Public Health Commission- Boston EMS