Summary
Overview
Work History
Education
Skills
LANGUAGE
SKILLS SUMMARY
Timeline
Generic
Ayoub Fikri

Ayoub Fikri

4230 San Pablo Dam Rd E13 El Sobrante ,California

Summary

I'm a customer service aficionado on a mission to turn every interaction into a positive experience. Resolving issues and leaving smiles in my wake is not just a job.

Overview

2026
2026
years of professional experience

Work History

Uber Driver

Uber
San Francisco, CA
2023 - Current
  • Delivered safe and efficient transportation services to diverse clientele across urban environments.
  • Maintained high customer satisfaction ratings through effective communication and responsiveness.
  • Navigated complex routes using GPS technology, optimizing travel times and fuel efficiency.
  • Adhered to all traffic laws and regulations, ensuring passenger safety at all times.

Security

SecureGuard Solutions
01.2018 - 01.2023
  • In my role as a Security Officer with SecureGuard Solutions over the past five years, I have been dedicated to maintaining a secure and safe environment for clients, staff, and visitors. My responsibilities have spanned a range of security measures, from surveillance and access control to incident response and emergency management.

Sandwich Maker / Cashier

Rahma Market
Dublin, USA
01.2017 - 01.2018

Prepared and assembled sandwiches according to customer preferences and food safety standards. Delivered friendly and efficient customer service while processing transactions accurately as a cashier. Rotated between food preparation, cashier, and customer service roles to support daily operations and ensure smooth workflow.

Customer Service Representative

Media Retail
Marrakech, Morocco
01.2014 - 01.2015
  • I played a pivotal role in ensuring top-notch customer satisfaction. Handling a diverse range of customer inquiries through various channels, including phone, email, and in-person interactions, I honed my communication and problem-solving skills.

Education

Currently Enrolled - Carpentry

Laney College
Oakland, CA

Moroccan Bachelor -

Mohamed 6th
Marrakech Morocco
07.2015

Skills

Problem-Solving

Creativity

Organization

Negotiation

Patience

Leadership

Hardworking

Responsible

LANGUAGE

English
French
Arabic

SKILLS SUMMARY

  • Design Process 78%
  • Project Management 81%

Timeline

Security

SecureGuard Solutions
01.2018 - 01.2023

Sandwich Maker / Cashier

Rahma Market
01.2017 - 01.2018

Customer Service Representative

Media Retail
01.2014 - 01.2015

Uber Driver

Uber
2023 - Current

Currently Enrolled - Carpentry

Laney College

Moroccan Bachelor -

Mohamed 6th