Ayren Jones
Cambridge,MD
Summary
Friendly front- and back-of-house team member with strong customer service, cash handling, and order accuracy skills in fast-paced restaurant settings. Supports smooth service, clean work areas, and positive guest experiences.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Zaxbys
Easton, MD
10.2025 - Current
- Greeted guests at Zaxby's fast-casual counter with friendly, attentive service.
- Took customer orders and entered selections into the point-of-sale system.
- Handled cash, cards, and receipts, following Zaxby's payment procedures.
- Maintained cleanliness of dining area, including tables, chairs, floors, and windows.
- Assembled drinks, sides, and packaged orders for dine-in and takeout guests.
- Maintained clean dining, lobby, and beverage areas throughout service.
- Restocked cups, condiments, napkins, and serving supplies during busy shifts.
- Communicated order details with kitchen staff to support accurate food service.
- Addressed guest concerns quickly while following Zaxby's hospitality standards.
- Maintained a professional attitude while working under pressure during peak hours.
- Operated cash registers accurately and efficiently processed customer payments.
- Greeted customers and spoke pleasantly with them to promote a positive image for the business.
- Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
Back of House Team Member
Zaxby’s
Easton, Maryland
10.2025 - Current
- Prepared Zaxby's chicken, fries, and signature sauces following kitchen procedures.
- Cooked food on fryers, grills, and warmers while maintaining food safety.
- Assembled salads, sandwiches, and boxed meals for fast service.
- Restocked coolers, dry storage, and kitchen stations during busy shifts.
- Cleaned equipment, counters, and prep areas to support sanitation standards.
- Followed Zaxby's recipes and portion guidelines for consistent menu items.
- Coordinated with front of house team on order timing and food readiness.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Monitored product quality and reported shortages, waste, and equipment issues.
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
- Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
- Stocked kitchen with necessary supplies, such as food items and cleaning products.
Education
High School Diploma -
Cambridge South Dorchester High School
Cambridge, MD05-2026
Skills
- Customer service
- Cash handling
- Order accuracy
- Food safety
- Point of sale
- Team communication
Timeline
Front of House Team Member
Zaxbys
10.2025 - Current
Back of House Team Member
Zaxby’s
10.2025 - Current
High School Diploma -
Cambridge South Dorchester High School