Ayre’Yauna Wilson
Beaumont
Summary
Dynamic professional with a background as a Correctional Officer at the Texas Department of Criminal Justice, skilled in crisis intervention and conflict resolution. Proven ability to enhance safety and morale through effective communication and ethical decision-making. Committed to fostering a secure environment while upholding facility standards and policies.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
Beaumont
01.2025 - Current
- Monitored inmate behavior to enhance safety and security within facility.
- Enforced facility rules to uphold order and discipline among inmates, contributing to a stable environment.
- Conducted regular inspections of cells and common areas for contraband and hazards.
- Engaged with inmates to de-escalate conflicts and foster positive interactions, improving overall facility morale.
- Applied non-violent response tools during problematic situations to manage conflicts.
- Collaborated with staff to develop emergency response procedures and drills.
- Trained new officers on protocols, policies, and safety procedures within the institution.
- Documented incidents and daily activities in detailed reports for supervisor review.
Fulfilment Center Associate
Amazon
Houston
09.2023 - 10.2024
- Operated fulfillment equipment to process incoming and outgoing shipments, enhancing overall operational flow.
- Sorted and packed customer orders to guarantee accurate delivery.
- Conducted quality checks on products to maintain Amazon's high standards.
- Utilized handheld scanners for precise tracking of items during fulfillment.
- Inspected items for damages before shipment to ensure adherence to quality control standards.
- Tracked stock levels and reported discrepancies, supporting accurate inventory management.
- Followed safety protocols to minimize risks and ensure a safe working environment.
- Lifted heavy objects using safe techniques to prevent injury. using proper techniques to prevent injuries.
Crew Member
McDonald’s
Beaumont
06.2023 - 09.2023
- Engaged customers by providing information and assistance as a front of house crew member.
- Supported order placement and delivered prompt service during peak hours.
- Coordinated with team members to enhance operational efficiency during busy shifts.
- Processed cash transactions accurately, ensuring register balance for customer confidence.
- Trained new crew members on procedures and best practices to improve efficiency.
- Stocked supplies and organized inventory for quick access during service periods.
- Maintained high hygiene standards in food preparation and customer service areas.
Operations Member
Texas Southern University Recreation Center
Houston
10.2022 - 05.2023
- Utilized advanced technical skills to troubleshoot complex issues and implement effective solutions.
- Executed equipment cleaning and inspection, ensuring safety and reliability for all users.
- Developed innovative ideas to enhance team collaboration and service delivery. that improved team collaboration and service delivery.
- Addressed health concerns and membership inquiries from gym guests, fostering a supportive environment.
Team Member
Chick-Fil-A
Beaumont
09.2020 - 01.2023
- Delivered exceptional customer service by accurately taking orders, preparing drinks, and resolving guest issues.
- Executed opening and closing duties, including setting up displays, restocking items, and maintaining sales floor cleanliness.
- Achieved certified developer status by demonstrating advanced skills and effective teamwork.
Education
Bachelor of Science - Administration of Justice
Texas Southern University
Houston, TX06-2028
Core Completion Certificate -
Lamar Institute of Technology
Beaumont, TX05-2022
High School Diploma -
Beaumont Early College High School
Beaumont, TX05-2022
Skills
- Contraband seizure
- Facility inspections
- Inmate transport protocols
- Crisis intervention
- Radio communication skills
- Emergency planning
- Safety protocols
- Report writing
- Conflict resolution
- Time management
- Cash handling
- Customer service expertise
- Interpersonal communication
- Team collaboration
- Behavior management
- Mental health awareness
- Ethical decision-making
- Stress management
- Conflict resolution
- Organizational skills
- Strong work ethic
- First aid certified
- Crisis intervention
- Policy enforcement
Awards
- Community Service Certificate for 120 Hours
- Certificate for Blood Donations with LifeShare
- Team Member of the Month by Chick-Fil-A
- Tiger Paw Scholarship
Languages
English
Professional
American Sign Language
Limited
Certification
- Core Completion from Lamar Institute of Technology
- Correctional Officer Certification from The Texas Department of Criminal Justice
- CPR
- First Aid
Timeline
Correctional Officer
Texas Department Of Criminal Justice
01.2025 - Current
Fulfilment Center Associate
Amazon
09.2023 - 10.2024
Crew Member
McDonald’s
06.2023 - 09.2023
Operations Member
Texas Southern University Recreation Center
10.2022 - 05.2023
Team Member
Chick-Fil-A
09.2020 - 01.2023
Bachelor of Science - Administration of Justice
Texas Southern University
Core Completion Certificate -
Lamar Institute of Technology
High School Diploma -
Beaumont Early College High School