Ayrica Wilson
Lynwood,IL
Summary
Results-driven leader with a strong background in team supervision and customer service. Skilled in cross-functional coordination and effective decision-making, leading to improved workflows and enhanced client satisfaction in diverse settings.
Overview
13
13
years of professional experience
Work History
Personal Service Worker
Access
Chicago, IL.
02.2013 - Current
- Implement safety protocols to comply with health regulations and promote a safe environment.
- Developed and implemented individualized care plans tailored to client needs.
- Monitor client health conditions and reported changes to healthcare professionals.
- Provide compassionate and personalized care to clients in home settings.
Lead Lehr Attendant
Gerresheimer Glass
Chicago Heights, IL
07.2022 - 03.2026
- Operated machinery to ensure efficient production of glass products.
- Conducted routine maintenance on equipment to minimize downtime.
- Collaborated with team members to improve workflow efficiency.
- Ensured compliance with safety regulations during daily operations.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Responded to customer requests efficiently and with knowledgeable assistance.
Supervisor
XPO Logistics (Mars Candy)
Elwood, IL
10.2018 - 03.2020
- Oversaw daily operations, ensuring efficient workflow and safety compliance.
- Trained and mentored team members to improve performance and productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Hospitality Coordinator
Staybridge Suites Hotel
Schererville, IN
08.2015 - 10.2018
- Maintained exacting standards of quality and performance.
- Developed and implemented updates to menus and policies in line with changing preferences and goals.
- Created healthy nutritious menus to serve at important functions.
- Developed weekly menus in collaboration with culinary team to ensure variety and quality.
- Established standard operating procedures for food preparation to ensure consistency and compliance.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Education
Associate of Science - Medical Assisting
Brown Mackie College
Merrillville, IN05-2011
High School Diploma -
Rich Central High School
Olympia Fields, IL05-2000
Skills
- Workplace safety
- Patience and tolerance
- Cross-functional coordination
- Quality assurance
- Customer service
- Team leadership
- Decision-making
- Documentation and reporting
- Strategic planning
Timeline
Lead Lehr Attendant
Gerresheimer Glass
07.2022 - 03.2026
Supervisor
XPO Logistics (Mars Candy)
10.2018 - 03.2020
Hospitality Coordinator
Staybridge Suites Hotel
08.2015 - 10.2018
Personal Service Worker
Access
02.2013 - Current
Associate of Science - Medical Assisting
Brown Mackie College
High School Diploma -
Rich Central High School