Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ayrton Ruiz

Albuquerque

Summary

Motivated and reliable professional with 5+ years of customer service and sales experience. Strong communicator with proven ability to exceed goals and build client relationships. Seeking to contribute skills and dedication to a dynamic team environmen.

Overview

8
8
years of professional experience

Work History

Food & Beverage Associate

Pelicans Steak and Seafood
Albuquerque
01.2022 - 08.2025
  • Delivered exceptional customer service to 30+ guests per shift through attentive service and personalized recommendations.
  • Maintained accuracy in order-taking and ensured timely delivery of meals in a fast-paced environment.
  • Trained 3 new staff members on POS system, customer service, and restaurant standards.
  • Ensured compliance with food safety, cleanliness, and hygiene regulations
  • Promoted daily specials and uphold menu items, increasing average ticket sales by 12%.

Logistics Handler

FedEx
Albuquerque
01.2018 - 12.2020
  • Unloaded and transferred mail from incoming cargo aircraft to ground transportation with speed and accuracy
  • coordinated movement of 10,000+ pounds of mail parcels daily while meeting strict USPS and TSA security standards
  • Operated forklifts, tugs, and conveyor systems to ensure timely and a safe cargo handling
  • worked closely with team members to meet tight deadlines in a fast-paced environment

Education

High School Diploma -

Sandia High School
Albuquerque, NM
08-2020

Skills

  • Customer service & Support
  • Sales & upselling
  • Team training
  • Effective communication
  • Attention to detail
  • Problem solving
  • Flexible scheduling
  • Adaptability under pressure

Affiliations

  • Soccer team captain - Helped lead team practices and promoted teamwork.
  • Woodworking projects - Operated woodworking tools and machinery safely and efficiently to complete projects to high standards.
  • Youth Coaching / Child Mentorship - Coached and supervised groups of children ages 6-12 in Soccer, teaching fundamental skills and sportsmanship.
  • Automotive Restoration & Car Rebuilding - Restored cars by repairing engines, bodywork and electrical systems, demonstrating technical skill and problem-solving.

Timeline

Food & Beverage Associate

Pelicans Steak and Seafood
01.2022 - 08.2025

Logistics Handler

FedEx
01.2018 - 12.2020

High School Diploma -

Sandia High School