Aysha Azizi
Elizabeth,NJ
Summary
Dedicated professional with expertise in patient record management and appointment scheduling. Known for exceptional customer service skills and effective problem-solving abilities. Aiming to enhance patient flow and operational efficiency in a healthcare setting.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Clerck/ Dietary management
Trintas regional medical center
Elizabeth, New Jersey
11.2025 - Current
- Managed patient records and maintained confidentiality at a regional medical center.
- Processed patient information and scheduled appointments efficiently for healthcare providers.
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Organized and maintained filing systems for confidential documents.
- Utilized computer software programs to create reports, labels, forms.
- Operated cash register to process cash, check, and credit card transactions.
- Processed payments, refunds, and exchanges accurately and efficiently.
Receptionist /Office Administration Assistant
Unique family dentistry
elmora , NJ
10.2022 - 05.2025
- Scheduled appointments and managed patient flow efficiently.
- Greeted patients warmly upon arrival at the dental office.
- Answered phone calls and addressed patient inquiries promptly.
- Maintained patient records and ensured data accuracy in the system.
- Coordinated with dental staff to optimize daily operations effectively.
- Assisted patients with insurance verification and paperwork completion.
- Managed office inventory and ordered supplies as needed for operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Receptionist/Medical Records Clerk
Elmora hill rehab and rehabilitation
Elizabeth, NJ
09.2020 - 09.2022
- Greeted patients and visitors warmly upon arrival at the rehabilitation center.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Maintained organized patient files and ensured confidentiality of sensitive information.
- Assisted healthcare professionals with administrative tasks and daily operations.
- Handled billing inquiries and processed payments for rehabilitation services promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
Education
High School Diploma -
Alexander Hamilton Prepatory Academy
Elizabeth, NJ07-2022
Some College (No Degree) - Education
Union County College
Cranford, NJSkills
- Patient record management
- Appointment scheduling
- Customer service excellence
- Office administration
- Patient flow coordination
- Problem solving
- Team collaboration
- Creativity and innovation
- Event setup and teardown
- Activity promotion
- Safety awareness
- Safety training
- POS systems
Languages
pashto
Full Professional
Urdu
Limited
farsi/dari
Limited
Timeline
Clerck/ Dietary management
Trintas regional medical center
11.2025 - Current
Receptionist /Office Administration Assistant
Unique family dentistry
10.2022 - 05.2025
Receptionist/Medical Records Clerk
Elmora hill rehab and rehabilitation
09.2020 - 09.2022
High School Diploma -
Alexander Hamilton Prepatory Academy
Some College (No Degree) - Education
Union County College