Aysha Garcia
Santa Ana,CA
Summary
Lead Team Coordinator in palliative care, experienced in managing teams, streamlining workflows, and ensuring compliance with Medi-Cal and Medicare regulations. I collaborate with administrative and clinical staff including medical directors, nurses, social workers, and chaplains to deliver high-quality, compassionate patient care, improve operational efficiency, and support team growth. Passionate about leadership, process improvement, and driving positive patient care outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Team Coordinator - Palliative Care
CareConnectMD
Santa Ana, CA
09.2024 - Current
- Coordinate interdisciplinary care for a 250-patient census across clinical and administrative teams
- Facilitate interdisciplinaryteam meetings, clinical reviews, and insurance rounds
- Collaborate with health plans, hospitals, PCPs, specialists, vendors, and patients to ensure continuity of care
- Oversee referrals, care transitions, and follow-ups to support continuity of care and coordinated service delivery
- Ensure documentation accuracy and compliance with Medi-Cal and Medicare requirements
Team Coordinator
CareConnectMD
Santa Ana, CA
02.2024 - 09.2024
- Supported care coordination workflows for palliative patients across multiple disciplines
- Assisted with referrals, scheduling, and follow-up coordination
- Maintained accurate documentation to support regulatory and insurance requirements
Patient Care Coordinator
Excel Diagnostic Services
Lake Forest, CA
03.2023 - 02.2024
- Manage medical care coordination for personal injury patients with diverse specialty needs
- Coordinate provider schedules and patient flow
- Handle referrals and ensure treatment plans remain on track
- Research and negotiate contracting physicians for patient cases
- Perform financial and billing-related functions, including accounts receivable verification
- Maintain working knowledge of CPT and ICD-10 coding, government regulations, and third-party billing requirements
Education
Bachelor of Science - Health Care Administration & Management
California Baptist University
Riverside, CA01-2023
Associate of Arts - Liberal Arts and Sciences
Santa Ana College
Santa Ana, CA01-2020
Skills
- Care coordination
- Interdisciplinary collaboration
- Utilization Management
- Medi-cal & Medicare Compliance
- Bilingual Communication (English & Spanish)
- Process Improvement
Certification
- Basic Life Support (BLS) - Healthcare Providers
- Lean Six Sigma Green Belt
- Social-Behavioral Educational Researchers
Timeline
Lead Team Coordinator - Palliative Care
CareConnectMD
09.2024 - Current
Team Coordinator
CareConnectMD
02.2024 - 09.2024
Patient Care Coordinator
Excel Diagnostic Services
03.2023 - 02.2024
Bachelor of Science - Health Care Administration & Management
California Baptist University
Associate of Arts - Liberal Arts and Sciences
Santa Ana College