Aysha Randall
Ocala,FL
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2026
2026
years of professional experience
Work History
Cashier
Wendys Restaurant
Ocala, Florida
02.2017 - 07.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Cleaned kitchen areas, equipment and utensils.
- Assisted in the preparation of food items according to recipes and instructions.
- Greeted customers in a friendly and professional manner.
Package Handler
FedEx
Ocala, FL
2019 - 08.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
Customer Service Cashier
Winn Dixie Supermarket
Ocala, FL
08.2019 - 03.2021
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Offered customers carry-out service at completion of transaction.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Answered incoming calls and directed them to the appropriate department or individual.
Gas Station Clerk
Pilot Flying J Travel Center
Ocala, FL
03.2021 - 07.2021
- Processed customer payments, counted money in cash drawers and balanced receipts with sales.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Greeted customers entering the gas station and provided assistance when needed.
- Stocked shelves with merchandise such as snacks, drinks and other convenience items.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Provided excellent customer service by addressing complaints promptly and courteously.
- Ensured that all safety regulations were followed while handling hazardous materials.
Cashier
McDonald's
Ocala
09.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Direct Support Professional
ResCare
Ocala, FL
12.2022 - 09.2023
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
Driver
Uber
08.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Dietary Aide
Mission Oaks
Oxford, FL
02.2024 - 08.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
Delivery Driver
Instacart
10.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Server
IHOP
Orlando, FL
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Some College (No Degree) - Healthcare Management
College of Central Florida
Ocala, FLAssociate of Science - Medical Billing And Coding
Martinsburg College
Martinsburg, WV04.2024
Associate of Science - Pharmacy Technology
Martinsburg College
Martinsburg, WV07.2022
Skills
- Cash Management
- Issue Resolution
- POS Systems
- Customer Service Excellence
- Customer Assistance
- Log Updates
- Organizing and Categorizing
- Electronic Recordkeeping
- Infection Control
- Caregiver Relations
- CPR Certification
- Patient Positioning
- Injury Prevention
- Bedsore Prevention
- Collecting Specimens
- Collecting Vital Signs
- Monitoring Fluids
- First Aid and CPR
Timeline
Server
IHOP
02.2025 - Current
Delivery Driver
Instacart
10.2024 - Current
Dietary Aide
Mission Oaks
02.2024 - 08.2024
Driver
Uber
08.2023 - Current
Direct Support Professional
ResCare
12.2022 - 09.2023
Cashier
McDonald's
09.2021 - 01.2022
Gas Station Clerk
Pilot Flying J Travel Center
03.2021 - 07.2021
Customer Service Cashier
Winn Dixie Supermarket
08.2019 - 03.2021
Cashier
Wendys Restaurant
02.2017 - 07.2019
Some College (No Degree) - Healthcare Management
College of Central Florida
Associate of Science - Medical Billing And Coding
Martinsburg College
Associate of Science - Pharmacy Technology
Martinsburg College
Package Handler
FedEx
2019 - 08.2019