Ahmed Elsaghir
St Louis,MO
Summary
Experienced and dedicated Restaurant Manager with over 15 years of experience in managing high-volume restaurants. Proven track record of improving operational efficiency, enhancing customer satisfaction, and driving revenue growth. Adept at team leadership, inventory management, and implementing innovative marketing strategies.
Key Skills- Team Leadership and Development
- Customer Service Excellence
- Inventory and Supply Chain Management
- Financial Management and Budgeting
- Marketing and Promotions
- Health and Safety Compliance
- Conflict Resolution
- Menu Planning and Development
Restaurant Manager
[Memaz], [Mecina,Saudi Arabia ]
May 2002– 2022
- Oversee daily operations of a high-volume restaurant, ensuring exceptional customer service and operational efficiency.
- Lead and mentor a team of 20 staff members, fostering a positive and productive work environment.
- Manage inventory, ordering, and supplier relationships to maintain optimal stock levels and reduce costs.
- Develop and implement marketing strategies to attract new customers and retain existing ones, resulting in a 95% increase in revenue.
- Ensure compliance with health and safety regulations, conducting regular inspections and staff training sessions.
- Handle customer complaints and resolve conflicts, maintaining a high level of customer satisfaction.
- Coordinated with suppliers and managed inventory to ensure timely availability of ingredients and supplies.
- Implemented customer service training programs, resulting in improved customer feedback and repeat business.
- Assisted in financial management, including budgeting, forecasting, and expense control.
Bachelor of Law
[Cairo University ], [Cairo, Egypt]
[September 1990] – September 1996]
International Certification for personal trainer
Overview
21
21
years of professional experience
Work History
Personal Trainer
Fitness Time
11.2010 - 09.2023
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Restaurant Manager
Else
08.2002 - 08.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Store Manager
Surrati
08.2002 - 08.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Graduate Certificate - Health And Fitness
International Sports Association
Cairo, Egypt05.2010
Bachelor Of Laws - Law
Cairo University
Cairo, Egypt07.2002
Languages
Arabic
Native or Bilingual
English
Limited Working
Arabic
Native or Bilingual
Timeline
Personal Trainer
Fitness Time
11.2010 - 09.2023
Restaurant Manager
Else
08.2002 - 08.2022
Store Manager
Surrati
08.2002 - 08.2018
Graduate Certificate - Health And Fitness
International Sports Association
Bachelor Of Laws - Law
Cairo University