Ayshianta Dallas
Temple
Summary
Dynamic professional with a strong work ethic and proven success at Aramark, delivering exceptional patient service and enhancing meal delivery efficiency. Skilled in medical terminology and customer service, I excel in team collaboration and task prioritization, consistently improving patient satisfaction and operational flow in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Patient Server Worker
Aramark ,Baylor Scott &White
Temple, TX
05.2025 - Current
- Delivered exceptional food and beverage service to patients, ensuring compliance with dietary restrictions.
- Collaborated with healthcare staff to communicate patient needs and preferences effectively.
- Adapted quickly to changes in meal orders, enhancing overall patient satisfaction.
- Maintained cleanliness and organization of dining areas, promoting a safe environment for patients.
- Assisted in training new team members on service protocols and safety standards.
- Streamlined meal delivery processes, improving efficiency in service times.
- Documented patient feedback to identify areas for service enhancement and quality improvement.
- Supported kitchen staff during peak hours, contributing to seamless operational flow.
- Kept detailed records of any changes in patients'' diets or preferences, facilitating seamless updates as needed.
- Promoted a sanitary environment by diligently cleaning workstations, equipment, and dining areas after each use.
- Improved meal delivery times by optimizing workstation organization and workflow processes.
- Maintained strict adherence to dietary guidelines, ensuring patient health and safety.
- Expedited meal deliveries during peak hours through effective time management and prioritization skills.
- Supported fellow team members during busy periods to ensure smooth operations and prevent delays in service.
Sales Associate
Crunch Fitness
Temple, TX
08.2024 - 05.2025
- Assisted members with fitness inquiries and service-related questions.
- Provided guidance on equipment usage to enhance member experience.
- Maintained cleanliness and organization of gym facilities and equipment.
- Processed membership applications and facilitated orientation sessions for new members.
- Educated clients on fitness programs and offered personalized recommendations.
- Contributed to maintaining accurate inventory of retail products and supplies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Billing Specialist
Wilderness Oak Family Dentistry
San Antonio, TX
05.2021 - 12.2022
- Processed patient billing and insurance claims, ensuring accuracy and compliance with regulations.
- Maintained up-to-date patient accounts, resolving discrepancies efficiently to enhance service delivery.
- Collaborated with dental staff to streamline billing procedures, improving overall operational efficiency.
- Implemented electronic billing systems, reducing errors and expediting payment processing timelines.
- Trained new team members on billing software and best practices for accurate claim submissions.
- Worked with multiple departments to check proper billing information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Call Center Agent
Garlyn Shelton
Temple, TX
05.2020 - 09.2020
- Provided exceptional customer service by resolving inquiries and issues efficiently.
- Utilized call management software to track interactions and maintain accurate records.
- Adapted quickly to new procedures and technology to enhance workflow efficiency.
- Collaborated with team members to share best practices and improve service quality.
Education
Kinesiology With A Teaching Certification
Prairie View A&M University
Prairie View, TXHigh School Diploma -
Temple High School
Temple, TX05.2020
Skills
- Strong work ethic
- Confidentiality and privacy
- Professionalism and courtesy
- Medical terminology
- Appointment scheduling
- Customer service
- Multitasking and organization
- Team collaboration
- Guest engagement
- Task prioritization
- Professional appearance
- Order accuracy
- Relationship management
- Supply restocking
- Shift management
- Sales techniques
Accomplishments
-3 or more SunShine Awards
- 3x Being a Patient Service Top Scorer for the Month
Timeline
Patient Server Worker
Aramark ,Baylor Scott &White
05.2025 - Current
Sales Associate
Crunch Fitness
08.2024 - 05.2025
Billing Specialist
Wilderness Oak Family Dentistry
05.2021 - 12.2022
Call Center Agent
Garlyn Shelton
05.2020 - 09.2020
Kinesiology With A Teaching Certification
Prairie View A&M University
High School Diploma -
Temple High School