Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 2 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.
Hi, I’m
Aysia Eader
Jackson,MI
Summary
Overview
2
years of professional experience
Work History
Merindorf Meats
Deli Clerk
06.2023 - 08.2023
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Alpha Koney Island
Hostess
04.2023 - 05.2023
Job overview
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Dunkin Donuts
Barista Shift Lead
08.2021 - 03.2023
Job overview
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
Education
East Jackson High SchoolJackson, MI
High School Diploma
05.2023
University Overview
Jackson CollegeJackson, MI
Some College (No Degree)
University Overview
Skills
- Customer Service
- Updating Seasonal Menu
- Food Sales and Promotion
- Adaptability and Flexibility
- Interactive Communication Skills
- Guest Satisfaction
- Food and Beverage Service
- Front of House Management
Timeline
Deli Clerk
Merindorf Meats
06.2023 - 08.2023
Hostess
Alpha Koney Island
04.2023 - 05.2023
Barista Shift Lead
Dunkin Donuts
08.2021 - 03.2023
East Jackson High School
High School Diploma
Jackson College
Some College (No Degree)