AYUSH SRIVASTAVA
Lucknow
Summary
Dynamic professional with a proven track record at Startek, driving revenue growth through strategic performance marketing and data analysis. Skilled in optimizing campaigns for maximum ROI while enhancing seller satisfaction. Adept at leading teams and fostering collaboration, leveraging expertise in Microsoft Excel and strong communication skills to achieve exceptional results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior executive operation Process
Startek
02.2025 - Current
- Guided sellers in strategizing and executing performance marketing campaigns using Flipkart Ads (PLA, PPM, etc.).
- Collaborated with internal and client-side stakeholders to ensure timely execution and reporting of campaign metrics.
- Conducted regular performance reviews, optimizing ad spends and targeting for maximum ROI.
- Trained and led a team of associates to meet SLAs, quality benchmarks, and revenue goals.
- Delivered consistent growth support through insights, data analysis, and seller engagement initiatives.
- Improved seller satisfaction and retention by 20% through streamlined operations and proactive support.
- Managed end-to-end operations for Flipkart sellers, focusing on growth and advertising solutions.
Customer Acquisition Manger (Forex Card Department)
Niyo Solutions
04.2024 - 10.2024
- Developed and executed customer acquisition strategies, contributing to increased market penetration.
- Analysed customer data to identify trends and optimize marketing efforts.
Sales Executive
ICICI Bank
08.2023 - 04.2024
- Combined remotely collected and on-site data acquisition to generate unified information.
- Collaborated with cross-functional teams to ensure data integrity and accuracy.
Intern
Talent Serve
01.2021 - 01.2022
- Assisted in various projects, gaining hands-on experience in data analysis and client communication.
- Developed project plans and communicated deadlines to ensure timely task completion.
Education
MBA - Information Technology/Marketing
ABES Institute of Business Management
Ghaziabad01.2023
B. Com - Bachelor of Commerce
City Group of Management
Lucknow01.2021
Skills
- Microsoft Office
- Windows
- Linux
- Microsoft Excel
- Data Analysis
- Networking Fundamentals
- Revenue growth
Certification
- IT Audit: Cybersecurity Audit Project - Udemy
- Information Security Management Fundamentals - Udemy
- Fundamentals of Digital Marketing - Google
Additional Skills
Tools: Microsoft Office, Burp Suite, Nmap, Nessus
System: Windows, Linux
Microsoft Excel & Data Analysis
Timeline
Senior executive operation Process
Startek
02.2025 - Current
Customer Acquisition Manger (Forex Card Department)
Niyo Solutions
04.2024 - 10.2024
Sales Executive
ICICI Bank
08.2023 - 04.2024
Intern
Talent Serve
01.2021 - 01.2022
MBA - Information Technology/Marketing
ABES Institute of Business Management
B. Com - Bachelor of Commerce
City Group of Management
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