Contributed to Chipotle One South Market achieving CTM (Certified Training Manager) through strong operational standards and teamwork. Maintained a 90% and above for EcoSure audit pass rate as manager.
Overview
5
5
years of professional experience
Work History
Service Manager
Chipotle
San Jose, CA
08.2023 - Current
Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Monitored service staff performance and provided feedback for improvement.
Optimized inventory management, reducing excess stock and improving parts availability for service tasks.
Maintained accurate cash drawer and ensured proper cash control procedures
Kitchen Manager
Chipotle
San Jose, CA
05.2023 - 08.2023
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Crew Member
Chipotle
San Jose, CA
08.2022 - Current
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Hotel Front Desk Clerk
Sure Stay By Best Western
Sacramento, CA
06.2022 - 08.2022
Confirmed relevant guest information and payment methods to prevent fraud.
Resolved service-related problems and documented actions in system.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
Election Poll Worker
California
Sacramento, CA
10.2020 - 11.2020
Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.