Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Ayvn Casillas

Bedford,TX

Summary

Dynamic professional with a strong background in customer service and conflict resolution. Proven ability to collaborate effectively with diverse teams while maintaining high standards of cleanliness and safety. Skilled in equipment operation and dedicated to promoting customer satisfaction through proactive problem-solving and attention to detail.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier/Busser

Torchy's Tacos
Euless, TX
03.2024 - 08.2024
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Adhered to sanitation guidelines when handling food and beverage items.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Maintained cleanliness of restaurant dining area throughout shift.

Car Hopper

Sonic
Hurst, TX
03.2023 - 07.2023
  • Operated equipment and machinery according to safety guidelines.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Soccer Referee

Bedford Euless Soccer Association
Euless, TX
09.2021 - 11.2021
  • Monitored player conduct to ensure fair play and safety.
  • Observed substitutions to ensure they are performed properly within the allotted timeframe.
  • Actively participated in pre-game meetings with coaches and captains from both teams.
  • Assisted in resolving conflicts between players or teams when necessary.

Education

High School Diploma -

L.D. Bell High School
Hurst, TX
05-2025

Skills

  • Team collaboration
  • Time management
  • Customer service
  • Conflict resolution
  • Cleanliness maintenance
  • Attention to detail
  • Effective problem solving
  • Equipment operation

Certification

  • StartSafe: Preparing for Work-Based Learning Course 02/22/2024
  • StartSafe: Preparing for Work-Based Learning (Manufacturing) Course 02/23/2024
  • Material Management Training 02/23/2024
  • Food Handler Certificate program 09/10/2024

Affiliations

  • Wrestling
  • Guitar
  • Evangelism
  • Reading

Timeline

Cashier/Busser

Torchy's Tacos
03.2024 - 08.2024

Car Hopper

Sonic
03.2023 - 07.2023

Soccer Referee

Bedford Euless Soccer Association
09.2021 - 11.2021

High School Diploma -

L.D. Bell High School

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