Ayyan Haashiim
Detroit,MI
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and trouble shooting. Such as issues arising during production, I will communicate with team members to asses what I can do to aid team members while communicating to higher leaders about possible aid that can be provided throughout the process.
Overview
5
5
years of professional experience
Work History
Server
Texas de Brazil
Detroit, MI
03.2024 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Radio /Computer Specialist
Army
Detroit, MI
11.2018 - Current
- Assisted in developing and maintaining server infrastructure to ensure system reliability and performance.
- Tested, and implemented software solutions for a variety of technical issues.
- Provided technical support to end users in areas such as hardware and software installation, troubleshooting, and configuration.
- Maintained an inventory of all computer equipment including desktop computers and peripherals.
Team Leader
Maggianos
Atlanta, GA
05.2022 - 02.2023
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Held weekly staff meetings to review guidelines updates, discuss issues, and brainstorm solutions.
Education
Scrum Master Certification
Knowledge Hut
Online01-2024
Some College (No Degree) - Entrepreneurial Studies
Alabama A & M University
Normal, ALSkills
- Coaching
- Logistics Coordination
- Training Development
- Performance Assessments
- Team Collaboration
- Agile scrum framework
- Problem solving
- Active listener
Timeline
Server
Texas de Brazil
03.2024 - Current
Team Leader
Maggianos
05.2022 - 02.2023
Radio /Computer Specialist
Army
11.2018 - Current
Scrum Master Certification
Knowledge Hut
Some College (No Degree) - Entrepreneurial Studies
Alabama A & M University
Similar Profiles
Andrea MartinezAndrea Martinez
Restaurant Server at Texas De BrazilRestaurant Server at Texas De Brazil
Daniella PavonDaniella Pavon
Server at Texas De BrazilServer at Texas De Brazil
Dragen de BaraDragen de Bara
Dishawasher/Food Preparation Worker at Texas De BrazilDishawasher/Food Preparation Worker at Texas De Brazil