Successfully delegate tasks and coordinated efforts of multiple team members to achieve store goals and enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Coordinator
California State University - East Bay
08.2023 - 08.2024
Managed customer check-ins focusing on delivering exceptional service, conducted inventory assessments to ensure stock accuracy, implemented merchandise security measures, and actively engaged with customers to enhance their overall experience.
Built shift schedules as well as planning event schedules. Conduct weekly team, one-on-one, and department meetings.
Self-motivated, intertwined with strong senses of personal responsibility.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Instructor
Australian Swim School
05.2021 - 08.2023
Facilitated swimming instruction for individuals aged three to twenty-nine, fostering meaningful relationships with both students and their guardians to communicate progress and address behavioral aspects
Established personalized goals for each swimmer and implemented a reward system to celebrate their achievements.
Front of Store Attendant
Target
09.2019 - 03.2020
Collaborated with team members to maintain positive workplace atmospheres while working towards achieving store targets.
Assisted with training new team members on company policies, procedures, and best practices for efficient operations.
Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
Maintained safety standards throughout the store by addressing spills or hazards promptly and adhering to company protocols.
Education
Some College (No Degree) -
California State University
East Bay, Hayward
Skills
Interpersonal Communication
Social Networking
Intercultural Communication
Problem solving
Excel certified
Analytical
Timeline
Assistant Coordinator
California State University - East Bay
08.2023 - 08.2024
Instructor
Australian Swim School
05.2021 - 08.2023
Front of Store Attendant
Target
09.2019 - 03.2020
Some College (No Degree) -
California State University
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