Azara Smith

• Manage chart compliance: with the proper script, ordering forms, and progress notes
• Work with physician offices and hospitals to obtain necessary documentation, for billing & audits
• Perform general administrative duties
• Answer 50 to 100 inbound/outbound calls
• Schedule deliveries and installation of equipment
• Verify insurance for durable medical coverage and authorization requirements(ex: Medicare, Medicaid,BCBS, & HMO/PPO Plans)

• Reviewed Demographics and took patient Vitals
• Performed Covid and H Pylori testing
• Maintained medical and office supplies inventory
• Performed preventive maintenance on operating equipment
• Tested patient's lung functioning

• Ensure that all projects(vaccine sites) are staffed properly
• Developed a detailed project plan to track progress
• Reviewed reports and escalated to management as needed
• Create project documentation and strategy plans
• Processed timesheets for RNs, LPNs, and Admins are properly documented

• Answered calls inquiring about Medical Supplies
• Reviewed intake forms from the Veterans Affairs Office
• Verified insurance and/or VA benefits for covered equipment
• Kept details of records and calls in electronic databases
• Scheduled Veterans deliveries, installs, and repairs

• Created invoices and bills, for patients and insurance
• Managed client relations and payments from insurance providers
• Adhered to all HIPPA regulations
• Maintained quality compliance within patient accounts
• Processed company and payroll payments
• Interviewed and oversaw employees for training
• Sent documentation to Insurance Companies for Audit Request

• Contacted patient's Plans to verify insurance for medical supply coverage
• Reviewed order forms/scripts and progress notes
• Managed 80 to 150 inbound and outbound calls per day
• Collected copays, deductibles, and other patient balances
• Collaborated with Clinical Staff and Physicians for Prior Authorizations
• Reviewed fee schedules prior to approving an order
• Filled out the documentation required for billing
• Dispatched Technicians once supplies were approved

Honorable Discharge 2020

Marine Corps Reservist- Senior Logistics Manager

6th Communications Battalion