William Bemis
Atlanta,GA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Well Rounded in Human Resources Management, Coaching, and Leadership Development.
Overview
28
28
years of professional experience
Work History
Sr. Warehouse Operations Manager
Quickbox 3PL Logistics
Atlanta, GA
10.2021 - Current
- Assisted management staff with maintaining budget and schedule controls using standard project management protocols.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Processed damaged goods and completed wasted inventory paperwork.
- Operated Forklift, Cherry Picker, Scissor Lift, RF Scanner.
- Implemented Team Safety Guidelines
- Human Resources Duties, Safety Training, Employee Scheduling, Time Corrections, Worked with Temporary Agencies.
- Conducted Interviews and Handled Termination Procedures.
- Managed Picking, Packing, and Shipping Procedures.
- 3PL CRM’s included Extensive 3PL
- Techship Systems Analysis
- Human Resource Management using Paylocity
- Developed employee training programs to enhance skill sets and increase overall productivity within the warehouse team.
- Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
- Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
- Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
- Introduced new technology into the warehouse operations, streamlining processes and improving overall workflow efficiency.
- Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
- Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
Operations Manager, Customer Experience
R4 Holdings.
Atlanta, GA
03.2015 - 10.2021
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Management of Several Company Divisions which included Pest Control, Security Equipment, Simply Cool, Green Army Pest Control, Christmas Decor.
- Developed comprehensive onboarding and training programs for new employees, accelerating their integration into the team environment.
- Oversaw vendor relationships, ensuring timely delivery of products and services while maintaining cost controls.
- Mentored team members in developing their skills and advancing their careers within the organization.
- Improved customer satisfaction ratings by implementing new training programs for staff.
Director of Operations Manager
Unbounded IT Solutions
Jacksonville Beach, FL
09.2004 - 06.2015
- Tracked orders and notified customers of status or potential delays.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Oversaw day-to-day production activities in accordance with business objectives.
- Mentored and coached team members to foster productive and engaging work environment.
Customer Service Sales Representative
Double Tree by Hilton
Jacksonville Beach, FL
06.1996 - 08.2004
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Extra duties included weekend Property Security Surveillance, Maintenance duties,
Education
Masters in Business Administration & Accounting - Masters in Business Administration
Florida Institute of Technology
Melbourne, FL04.2017
High School Diploma -
Belleview High School
05.1998
Skills
Warehouse Layout Management
Shipping and receiving
Order Fulfillment
Waste Reduction
Inventory Management
Human Resources
Timeline
Sr. Warehouse Operations Manager
Quickbox 3PL Logistics
10.2021 - Current
Operations Manager, Customer Experience
R4 Holdings.
03.2015 - 10.2021
Director of Operations Manager
Unbounded IT Solutions
09.2004 - 06.2015
Customer Service Sales Representative
Double Tree by Hilton
06.1996 - 08.2004
Masters in Business Administration & Accounting - Masters in Business Administration
Florida Institute of Technology
High School Diploma -
Belleview High School