High-performing student with a passion for using talents and skills to help the community surrounding. 6 Years of experience impacting positive organizational outcomes through leadership and data analysis. Confident in ability to collaborate with cross-functional teams to solve complex obstacles. Committed to continuous improvement and contributing to team success.
Overview
4
4
years of professional experience
Work History
Certified Nurse Assistant
Simmons Loving Care Health Facility
06.2023 - Current
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Supported needs of 23 residents under long-term care
Crew Chief
IHop
03.2022 - Current
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Kept register accurate through correct billing, payment processing, and cash management practices.
Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Shift Manager
McDonald's Restaurant
03.2020 - 11.2022
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Excelled in every store position and regularly backed up front-line staff.
Exercised composure under pressure and in escalated customer service scenarios.
Volunteer Member
Habitat For Humanity Of Hobart
05.2022 - 05.2022
Attended community service in helping to build a house for low-income families.
Led innovative fundraising to donate over $500 to the organization.
Took directions and executed them with precision and accuracy. Communicated with other volunteers about moving and planting objects.
Used a variety of hand and power tools to complete tasks.
Youth Summer Staff
Merrillville Orchestra
06.2019 - 07.2021
Guided children 9-11 years old in basic fundamentals of playing Violoncello.
Monitored and instructed proper techniques of handling instruments along with assisting with reading beginner sheet music.
Studied scores at length to learn music in detail and develop suitable interpretations.
Conducted workshops for aspiring musicians to build skills and confidence.
Repaired broken strings and other instrument issues.
Specialized in both classical and contemporary music.
Postdoctoral Research Assistant at Tuskegee University, College of Veterinary Medicine, Biomedical Sciences DepartmentPostdoctoral Research Assistant at Tuskegee University, College of Veterinary Medicine, Biomedical Sciences Department