To secure employment with a reputable company, where I can utilize my education, skills & professional experiences to the maximum, & with room to expand my learnings, knowledge, & abilities.
Providing information to supervisors & co-workers by telephone, in written form, e-mail, or in person.
Providing personal assistance, emotional support, or other personal care to others such as coworkers.
Giving full attention to what other people are saying, taking time to understand the points being made.
Overview
7
years of professional experience
Work History
Macy's Department Store
Store Detective
09.2023 - Current
Job overview
Monitored surveillance cameras and alarm systems to detect suspicious activity.
Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
Implemented and maintained loss prevention programs in close collaboration with store management.
Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
Whole Foods Market
Food Prep
07.2022 - 11.2022
Job overview
Cleaned & sanitized work areas, equipment, utensils, dishes, or silverware
Stored food in designated containers & storage areas to prevent spoilage
Portioned & wrapped the food, or placed it directly on plates for service to patrons
Took and recorded temperature of food and food storage areas, such as refrigerators & freezers
Cuts, prepared & served a variety of hot & cold foods, including meats, cheeses, sandwiches, etc.
Isabella Visiting Care
HHA
04.2018 - 03.2020
Job overview
Maintained records of patient care, condition, progress, or problems to properly report it
Provided patients with help moving in & out of beds, baths, wheelchairs, or automobiles
Bathed patients
Cared for patients by changing bed linens, washing & ironing laundry, or cleaning
Entertained, converse with, or read aloud to patients to keep them mentally healthy & alert.
Target
Retail Associate
09.2017 - 12.2017
Job overview
Greeted customers & ascertained what each customer wants or needs
Recommended, selected, & helped locate or obtain merchandise based on customer needs
Computed sales prices, totaled purchases, & received & processed cash or credit payment
Prepared merchandise for purchase
Answered questions regarding the store & its merchandise.
Wal-Mart
CSR
09.2016 - 07.2017
Job overview
Responsible for unloading merchandise after it was received in shipments
Ensured that all merchandise was properly priced, ticketed, & ready for display
Put merchandise on the sales floor & organized items throughout various departments
Greeted customers & quickly resolved any issues or concerns that presented
Assisted in the training of new interns in the various functions & delegate tasks to complete.
Education
N/A
GED
Skills
Customer & Personal Service - Knowledge of principles & processes for a CSR
Organizing, Planning, & Prioritizing Work - Developing specific goals & plans to prioritize work
Information Technology - Zoom, MS Teams, Outlook, Word, Power Point, Excel & Google office apps
CCTV Systems
Data Entry
Multitasking
Education Certifications
GED, 11/01/21, Brooklyn, NY
DOS, 8 & 16 Hours Certifications for Security Guard, 03/01/23, New York, NY
DOS, Security Guard License, 04/01/23, New York, NY