James Azariah McGee

• Provided customer service support via email, phone and live chat.
• Resolved customer inquiries and complaints in a timely manner.
• Ensured compliance with local laws related to selling products online.
• Identified opportunities to increase efficiency in operations processes.
• Managed shipping logistics for international orders.
• Created detailed product descriptions including features, benefits and technical specifications.

• Assisted clients in developing independent living skills, such as budgeting, nutrition, household management and personal hygiene.
• Developed Individual Education Plans for students with special needs.
• Maintained accurate records of client information in accordance with agency policies and procedures.
• Attended workshops, training sessions on topics related to disability supports, services.
• Transported clients to and from community gatherings and scheduled appointments.

- Developed & Earned Certifications in

• Performed store opening and closing procedures as directed by management team.
• Inspected equipment for proper functioning prior to use.
• Ensured that products are properly labeled before placing them on shelves.
• Inspected food products for quality and consistency and reported concerns to cooks.
• Organized and restocked supplies to support operations and team productivity.
• Stocked shelves and cases with new or transferred items.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

• Communicated with parents and guardians about program expectations and participant progress.
• Attended trainings on topics such as safety protocols, communication techniques.
• Established trusting relationships with participants through building rapport over time.
• Actively monitored participant well-being both physically and emotionally.
• Provided disabled students with assistive devices, supportive technology and assistance accessing facilities.

• Developed strategies for effective communication amongst student leaders.
• Assisted in the development of a comprehensive budget for student organizations.
• Served as a mentor for new members of the organization, providing support and advice.
• Promoted awareness of upcoming events through social media channels.
• Served as positive role model and facilitator to increase student engagement.

• Assisted customers with orders and inquiries.
• Greeted customers in a friendly manner upon entering the store.
• Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
• Restocked items on shelves as needed.
• Operated cash register accurately and efficiently.
• Answered customer questions regarding product features, pricing, availability.
• Provided excellent customer service at all times.
• Processed merchandise returns and exchanges according to company policies.