Waitress
Azayda Ellison
Applebee's Grill & Bar Restaurant
Meriden,CT
5
Years of experience
1
Certification
Summary
Motivated and dependable hospitality professional with Francis T. Maloney High School experience in fast-paced restaurant and quick-service 2024-Current environments. Skilled in customer service, food preparation, Middlesex Community College cash handling, and teamwork. Seeing to contribute to a dynamic team by delivering excellent service and maintaining high standards.
Work History
Waitress/Host
1 Year- I multitasked under pressure by managing a (5-6 table) station simultaneously, ensuring prompt order accuracy and rapid food delivery
- I de-escalated customer complaints with empathy and efficiency, transforming negative experiences into positive outcomes to protect restaurant reputation.
- I cultivated repeat business by establishing a welcoming rapport with patrons and memorizing regular guest preferences.
Waitress/Host
2 Years- I accurately took customer orders, delivered food promptly, and checked in to guarantee satisfaction.
- I assisted team members during peak hours to keep operations running smoothly.
- I provided attentive service to guests ensuring satisfaction with meals and overall experience.
Crew Member/Cashier/Barista
2 Years- I maintained cleanliness of workstations, dining area, and restrooms in compliance with health and safety guidelines.
- I delivered fast friendly service to multiple customers throughout shift
- I prepared coffee, espresso drinks, baked goods and breakfast sandwiches according to Dunkin's standards.
Education
Certified phlebotomist
High school diploma
Certification
- American Heart Association Basic Life Support CPR for Healthcare Providers - Adult, Child and Infant including AED. Exp: 2028-07
- NHA CPT #K5T4R7D8 Exp: 2028-07-29
Externship
- 06/2026 (2 weeks) Academy of Medical Training, Inc. Waterbury, CT
- Phlebotomy Externship
- Daily training included multi-sample needles, winged infusion sets and the syringe technique. Capillary collection including the use of capillary tubes, automated lancets, microcollection containers, and routine blood sugars.
- 100 successful unguided venipunctures including antecubital, antebraclial, and the dorsal surface of hand
- Practice processing specimens utilizing the centrifuge and creating aliquots.
Community Service
- Meriden Raiders youth football, cheer, and flag football, Volunteer cheer leading coach, Meriden, CT, 2026-06, 2026-12, I lead weekly practices for a squad of 6-20 girls athletes aged 6-10, focused on safety, technique and team cohesion., I designed and choreographed original routine segments, including pyramid stunts, jump sequences and dance transitions for competition performance., I coordinate logistics for game days and competitions, ensuring all gear, schedules, and parent communication.
- Leading age Connecticut, Rhode Island, Wallingford, CT, 2023-04, Present, I facilitated critical communication and documents between multiple people, ensuring a seamless flow of information and resources., I managed front-of-house operations and guest relations, delivering an exceptional end-to-end hospitality experience for visitors., I coordinated with specialized subject matter experts to resolve internal roadblocks and streamline support for organization clients.
Timeline
Waitress/Host
Applebee's Grill & Bar Restaurant
01.2025 - 01.2026
Waitress/Host
ihop
01.2023 - 01.2025
Crew Member/Cashier/Barista
Dunkin' Donuts
01.2021 - 01.2023
Academy of Medical Training, Inc
Certified phlebotomist
Francis T. Maloney High School
High school diploma
Middlesex Community College