Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Lorna Seddon

Raleigh,NC

Summary

Proven track record in enhancing customer experience and boosting walk-in business at Lake Hickory Country Club through exceptional guest relations management and order accuracy. Skilled in event organization and support, demonstrating strong relationship management at Children's Home Society of North Carolina. Motivated with a strong work ethic and working independently, organizational, and team collaboration skills with experience in improving processes.

Overview

Work History

Waitress/Host

Lake Hickory Country Club
06.2024 - 08.2024
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.

Volunteer

Children's Home Society of North Carolina
04.2024 - 04.2024
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Upheld Alpha Xi Delta's philanthropy, focused on supporting children and teens experiencing foster care or homelessness.

Education

Bachelor of Science - Biomedical Engineering

North Carolina State University
Raleigh, NC
05.2027

Skills

  • Guest Relations Management
  • Customer Service
  • Menu Memorization
  • Relationship Management
  • Teamwork and Collaboration
  • Computer Skills

Timeline

Waitress/Host

Lake Hickory Country Club
06.2024 - 08.2024

Volunteer

Children's Home Society of North Carolina
04.2024 - 04.2024

Bachelor of Science - Biomedical Engineering

North Carolina State University
Lorna Seddon