Kara Corley
Checotah,OK
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
14
14
years of professional experience
2000
2000
years of post-secondary education
Work History
Waitress, host, cashier
Amish Country Store And Restaurant
Muskogee, Oklahoma
08.2023 - 01.2026
- Provided exceptional customer service by accurately taking orders and ensuring timely delivery of meals.
- Managed cash register operations, processing transactions efficiently and maintaining accurate cash drawer balances.
- Assisted in maintaining a clean and organized dining environment, enhancing the overall guest experience.
- Collaborated with kitchen staff to ensure all food orders were prepared to customer specifications and dietary needs.
- Engaged with customers to resolve concerns promptly, fostering a welcoming and positive atmosphere.
- Supported promotional events by setting up dining areas and coordinating with team members for smooth service.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Organized take-out orders efficiently according to customer requests.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Replenished beverages when necessary.
- Communicated daily specials to customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided accurate change for cash transactions using a cash register system.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Participated in team meetings to discuss new menu items or changes in policy.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Processed payments accurately using cash registers or POS systems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Set up tables in between patrons to reduce wait times.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Managed customer orders and transactions efficiently, ensuring accurate billing and prompt service delivery.
- Assisted in maintaining a clean and organized dining area, enhancing the overall guest experience.
Cashier
Atwoods Ranch & Home
Checotah, OK
03.2022 - 04.2022
- Processed customer transactions efficiently, ensuring accurate cash handling and contributing to a smooth checkout experience.
- Maintained organized and stocked merchandise displays, enhancing product visibility and facilitating customer access.
- Assisted customers with inquiries and product selection, fostering a welcoming environment and improving satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
Casier
Walmart
Checotah, OK
05.2012 - 06.2016
- Ensured accurate cash handling and transaction processing, facilitating efficient customer service during peak hours.
- Managed inventory levels by restocking shelves and organizing merchandise, contributing to a well-maintained shopping environment.
- Assisted customers with product inquiries and store navigation, enhancing their overall shopping experience and satisfaction.
- Collaborated with team members to streamline checkout procedures, improving transaction efficiency and reducing wait times.
- Developed strong customer relationships through attentive service, resulting in increased loyalty and repeat business.
- Monitored store cleanliness and organization, maintaining a welcoming atmosphere for customers and enhancing the shopping environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
CMBC/CMA-Expired/No Training - CMBC/CMA
ICTC
Muskogee, OK 03.2021 - 07.2021
Checotah High School
Checotah, OKSkills
- Customer service
- Cash handling
- Order management
- POS systems
- Food safety
- Cleanliness standards
- Team collaboration
- Complaint resolution
- Menu knowledge
- Transaction processing
- Dining area setup
- Communication skills
- Time management
- Customer engagement
- Sales promotions
- Payment processing
- Checkout efficiency
- Staff assistance
- Product recommendations
- Verbal and written communication
- Table bussing
- Strong multitasking
- Compliance standards
- Sales expertise
- Complex Problem-solving
- Supply restocking
- Food service etiquette
- Guest relations management
- Upselling
- Effective customer upselling
Timeline
Waitress, host, cashier
Amish Country Store And Restaurant
08.2023 - 01.2026
Cashier
Atwoods Ranch & Home
03.2022 - 04.2022
CMBC/CMA-Expired/No Training - CMBC/CMA
ICTC
03.2021 - 07.2021
Casier
Walmart
05.2012 - 06.2016
Checotah High School