Summary
Overview
Work History
Education
Skills
Timeline
best employee of the year
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Azaz Elahi

HUNTINGTON STATION

Summary

Dynamic retail operations manager with extensive experience at SERENA ENTERPRISE INC, excelling in inventory management and business networking. Proven track record of enhancing profitability through strategic marketing and staff training. Adept at fostering team collaboration while implementing cost-control measures, resulting in improved operational efficiency and customer satisfaction.

Overview

18
18
years of professional experience

Work History

Store Owner

SERENA ENTERPRISE INC
03.2023 - 09.2025
  • Managed daily operations, ensuring optimal inventory levels and product availability.
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Trained and mentored staff, fostering a collaborative and high-performance work environment.
  • Analyzed sales trends to optimize product mix and pricing strategies.
  • Implemented cost-control measures, improving overall profitability of the store.
  • Established strong supplier relationships, negotiating favorable terms for products and services.

Store Owner

Toes & Tights Inc
07.2011 - 02.2023
  • Managed daily operations to ensure efficiency and quality service delivery.
  • Developed and implemented standard operating procedures for staff training and performance consistency.
  • Oversaw inventory management processes, optimizing stock levels and reducing waste.
  • Established vendor relationships to negotiate favorable terms and enhance supply chain efficiency.
  • Analyzed customer feedback to improve service offerings and address operational challenges.
  • Led team meetings to foster communication, morale, and collaboration among staff members.
  • Implemented marketing strategies that increased brand visibility within the local community.

Sales Manager

SASHA INC
09.2007 - 06.2011
  • Developed and implemented sales strategies to drive revenue growth and enhance customer engagement.
  • Trained and mentored sales team members, improving overall performance and product knowledge.
  • Conducted market analysis to identify emerging trends and adjust sales tactics accordingly.
  • Collaborated with marketing teams to align promotional campaigns with sales objectives.
  • Managed key client relationships, ensuring high levels of satisfaction and retention rates.
  • Led weekly sales meetings to review targets, share best practices, and motivate team members.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.

Sales Associate Manager

NYS Collection Inc
06.2007 - 09.2007

Manager of nys collection.sun glasses retail store in side the walt whitman mall huntington Sta, NY

  • Managed team operations, ensuring adherence to company policies and protocols.
  • Developed training materials to onboard new staff effectively.
  • Coordinated scheduling and resource allocation to optimize daily workflows.
  • Implemented process improvements to enhance operational efficiency.
  • Monitored performance metrics, providing feedback for continuous improvement.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.

Sales Associate

Lord & Taylor LLC
07.2007 - 08.2007

Working in shoes department as a retail sales associate

  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
  • Maintained organized product displays, promoting key items and seasonal promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

BBA - Economics

Edward's College
Pakistan(base From Uk)
03-1997

Skills

  • Retail operations management
  • Business networking
  • Inventory management
  • Financial planning
  • Inventory tracking
  • Business management
  • Workforce scheduling

Timeline

Store Owner

SERENA ENTERPRISE INC
03.2023 - 09.2025

Store Owner

Toes & Tights Inc
07.2011 - 02.2023

Sales Manager

SASHA INC
09.2007 - 06.2011

Sales Associate

Lord & Taylor LLC
07.2007 - 08.2007

Sales Associate Manager

NYS Collection Inc
06.2007 - 09.2007

BBA - Economics

Edward's College

best employee of the year

BEST SALES AWARD IN EVERY SINGLE STORE

Azaz Elahi