AZERAH FLORES
La Vernia,TX
Summary
Dedicated professional with strong customer service and cashier experience. Proficient in Microsoft Office, Windows, and communication tools such as Zoom and Microsoft Teams. Demonstrates adaptability in fast-paced environments, effectively resolving customer inquiries and managing tasks with precision. Recognized for attention to detail and collaborative spirit.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Cashier / Customer Service
The La Vernia Den (The Den)
La Vernia, TX
11.2023 - 12.2024
- Executed customer transactions with precision, ensuring accuracy and efficiency.
- Provided professional and friendly customer service in a busy environment.
- Answered customer questions and assisted with requests and concerns.
- Greeted customers and communicated clearly to understand their needs.
- Utilized phone communication and professional etiquette to effectively address customer inquiries.
- Maintained accuracy and attention to detail while handling orders and transactions.
- Escalated customer issues to supervisors for resolution.
- Collaborated with coworkers to maintain seamless daily operations, enhancing overall service delivery.
Cook
Sonic
San Clemente, CA
03.2022 - 07.2022
- Worked effectively in a fast-paced environment while managing multiple responsibilities.
- Followed detailed procedures and instructions to maintain consistent quality and safety.
- Communicated with coworkers to coordinate daily tasks and maintain efficient operations.
- Maintained an organized and clean work environment.
- Worked as part of a team to resolve day-to-day operational issues.
Education
High School Diploma -
La Vernia High School
La Vernia, TX05-2024
Skills
- Customer service
- Phone communication
- Verbal communication
- Detail orientation
- Teamwork
- Ability to work in a fast-paced environment
- Time management
- Adaptability to instruction
- Problem-solving
- Basic math
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Teams
- Computer skills
- Computer operations
- File organization
- Filing
- Live chat
- Zoom
- Canva
- Faxing
- Windows
- Professionalism
- Fast learner
- Fast learner
- Ability to work in a fast-paced environment
Certification
Food Handler Certification
LANGUAGE
English
Timeline
Cashier / Customer Service
The La Vernia Den (The Den)
11.2023 - 12.2024
Cook
Sonic
03.2022 - 07.2022
High School Diploma -
La Vernia High School