Azhia McCord
Las Vegas,Nevada
Summary
Driven e-commerce specialist with over four years of experience in customer service, sales strategy, and operational management. Recognized for strong problem-solving skills, attention to detail, and a customer-first approach, making me a versatile asset for roles that require adaptability and a results-driven mindset.
Overview
5
5
years of professional experience
Work History
E-Commerce Specialist
Globaltech Treasures
01.2020 - 11.2024
- Delivered exceptional customer service by building strong rapport with customers, addressing inquiries promptly, and ensuring high satisfaction levels.
- Identified and resolved operational challenges efficiently, demonstrating adaptability and a proactive approach to problem-solving in a fast-paced environment.
- Developed and implemented effective sales and marketing strategies that attracted and retained customers, resulting in increased brand visibility and revenue.
- Managed inventory, order fulfillment, and scheduling independently to ensure accurate, timely deliveries and seamless operational flow.
- Maintained high standards in product listings, quality control, and customer interactions, reinforcing a commitment to precision and customer satisfaction.
- Successfully operated a self-driven e-commerce business, showcasing initiative, discipline, and goal-oriented focus essential for contributing to team success.
Sales Associate
The Refinery Resale Shop
03.2023 - 08.2023
- Delivered outstanding customer service by assisting customers with product selection, answering questions, and ensuring a positive in-store experience.
- Maintained store organization and visual appeal by arranging merchandise displays and ensuring products were properly stocked and attractively presented.
- Accurately processed sales transactions, including cash handling, credit processing, and returns, to support efficient and error-free checkout operations.
- Acquired strong product knowledge to confidently advise customers on styles, sizes, and trends, contributing to increased sales and customer satisfaction.
- Supported inventory management by receiving, tagging, and organizing new stock, along with conducting regular inventory checks to maintain stock accuracy.
- Actively promoted store sales by engaging with customers, highlighting special offers, and upselling, which maximized revenue during promotional periods.
Education
GED -
Riverside County Office of Education
Riverside, CA09.2017
Skills
Skills
- Customer Service Skills
- Strong communication
- Dependability
- Positive attitude
- Customer service (5 years)
- Technical and Organizational Skills
- Inventory control
- Order fulfillment
- Attention to detail
- Problem-solving
- Merchandising
- E-commerce
- Adaptability and Self-Motivation
- Results-driven focus
Timeline
Sales Associate
The Refinery Resale Shop
03.2023 - 08.2023
E-Commerce Specialist
Globaltech Treasures
01.2020 - 11.2024
GED -
Riverside County Office of Education
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