A'ZIA BRUNSON
College Park,US
Summary
Motivated and dependable with experience supervising fast-paced food service operations. Skilled at leading teams, training new employees, and maintaining excellent customer service under pressure. Strong work ethic, reliable attendance, and a positive attitude toward both customers and team members.
Overview
2
2
years of professional experience
Work History
Shift Lead
Dunkin' Donuts
College Park
05.2024 - Current
- Supervise daily store operations, ensuring efficient workflow and excellent customer service.
- Train, coach, and support team members to meet performance and quality standards.
- Handle cash management, including opening/closing registers and preparing deposits.
- Resolve customer concerns quickly and professionally to maintain satisfaction.
- Monitor product levels, restock supplies, and maintain store cleanliness.
- Prepared sandwiches and other menu items according to customer requests.
Subway Sandwich Artist
Goldbergs Concession
Atlanta, Ga
07.2024 - 03.2025
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Maintained cleanliness of work area throughout shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
Education
Banneker High School
Union City, Georgia06.2025
Skills
Leadership & Team Management
Customer Service Excellence
Cash Handling & Register Operation
Time Management & Organization
Food Safety & Sanitation Practices
Problem-Solving Under Pressure
Training & Onboarding New Staff
Additional Information
- Flexible schedule, including weekends and evenings.
- Reliable transportation and consistent attendance.
- Friendly, professional, and committed to quality service.
Timeline
Subway Sandwich Artist
Goldbergs Concession
07.2024 - 03.2025
Shift Lead
Dunkin' Donuts
05.2024 - Current
Banneker High School