Azim Dilmohamed
Jamaica,US
Summary
Service Manager with a pleasant attitude who has seven years of experience in management. Skilled in maximizing employee performance, customer relations, and business profitability. Experienced in fostering high-performing teams, enhancing customer satisfaction, and implementing innovative solutions to complex challenges.
Overview
8
8
years of professional experience
Work History
BUSINESS OWNER
Infinite Motorsports INC.
07.2023 - 11.2025
- Oversee daily shop operations, including staffing, budgeting, inventory management, and customer service to ensure efficiency, profitability, and high-quality service.
- Develop and maintain strong customer relationships through transparent communication, personalized service, and effective marketing strategies, leading to increased customer retention and revenue growth.
- Maintained high customer satisfaction by providing clear communication, accurate estimates, and efficient service delivery.
PARTS & SERVICE MANAGER
Transdev North America, Inc
12.2018 - 07.2023
- In charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.
- Supervised daily service operations, including scheduling repairs, assigning work to technicians, and ensuring timely completion of jobs
- Research Parts, Manage inventory/requisitions, Process invoices, Bill work orders.
MECHANIC
Alliance Ground International
01.2018 - 12.2018
- Performed diagnostics, maintenance, and repairs on a wide range of vehicles, ensuring all work met safety and manufacturer standards.
- Conducted routine services such as oil changes, brake jobs, tire rotations, alignment checks, and fluid inspections.
- Completed work orders accurately, documenting repairs, parts used, and labor time.
CUSTOMER ASSISTANT AGENT
JCM Terminal 7
08.2017 - 12.2018
- Resolving Customer Issues Efficiently
- Maintaining Professionalism and Empathy
Education
AUTOMOTIVE TECHNOLOGY CERTIFICATE -
Lincoln Technical Institute
Whitestone, NY04-2017
High School Diploma -
John Adams High School
NY06-2014
Skills
- Leadership
- Inventory Control
- Parts Management
- Stock Management
- Time Management
- Customer relations
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Work Planning and Prioritization
- Business planning
- Employee training
- Team collaboration and leadership
- Performance improvement
- Project management
- Business development
- Purchasing and planning
- Issue resolution
Timeline
BUSINESS OWNER
Infinite Motorsports INC.
07.2023 - 11.2025
PARTS & SERVICE MANAGER
Transdev North America, Inc
12.2018 - 07.2023
MECHANIC
Alliance Ground International
01.2018 - 12.2018
CUSTOMER ASSISTANT AGENT
JCM Terminal 7
08.2017 - 12.2018
AUTOMOTIVE TECHNOLOGY CERTIFICATE -
Lincoln Technical Institute
High School Diploma -
John Adams High School