Aziz Majid
San Rafael,CA
Summary
Proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. A analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regional Program Director
Petaluma People Services Center/SAFE TEAM
06.2021 - Current
- Public Speaking and presentations
- Managed 40 employees
- Increased call volume by 25%
- Increased annual funding by 20%
- Grant writing
- Expanded operations to multiple cities
- Day to Day operations including meetings with city partners, presentations to city and county members, and inventory management
- Created a curriculum and policy Manuel for new hires
- Conducted work performance evaluations and scheduling.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Director of Operations
Deja Vu Brand
08.2017 - 06.2021
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Increased profit by 10% year over year
- Increased social media interactions by 50%
- Oversaw 40 employees
- Secured Investors
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Manager
Outback Steakhouse
08.2016 - 08.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Server
Pizza Antica
08.2014 - 08.2016
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Upsold high-profit items such as appetizers and specials to enhance sales numbers
Education
Bachelor of Science - Business Administration And Management
Cal State East Bay
Hayward, CA12.2024
Associate of Science - Behavioral Sciences
Santa Rosa Junior College
Santa Rosa, CA06.2022
Associate of Science - Sociology
Santa Rosa Junior College
Santa Rosa, CA06.2022
Associate of Science - Fire Science
Santa Rosa Junior College
Santa Rosa, CA06.2022
Skills
- Project Management
- Strategic Direction
- Personnel Management
- Deescalation
- Employee Coaching and Motivation
- Community Outreach
- Training and Development
- Customer Service
- Organizational Performance
- Public Speaking
Certification
- EMT - Certified Emergency Medical Technician
- BLS/CPR Certified
- Motivational Interviewing/Deescalation Certified
Additional Information
Volunteered at San Quentin State Prison for 2 years teaching financial literacy
Volunteered with Marin County Fire Department as an explorer for 4 years
Volunteered at Bridge the Gap College Prep for 4 years as a tutor
Timeline
Regional Program Director
Petaluma People Services Center/SAFE TEAM
06.2021 - Current
Director of Operations
Deja Vu Brand
08.2017 - 06.2021
Manager
Outback Steakhouse
08.2016 - 08.2017
Server
Pizza Antica
08.2014 - 08.2016
Bachelor of Science - Business Administration And Management
Cal State East Bay
Associate of Science - Behavioral Sciences
Santa Rosa Junior College
Associate of Science - Sociology
Santa Rosa Junior College
Associate of Science - Fire Science
Santa Rosa Junior College
- EMT - Certified Emergency Medical Technician
- BLS/CPR Certified
- Motivational Interviewing/Deescalation Certified
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