Aziz Nassimbayev
Key West,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
Chief Specialist, Head of Department
Department of the Agency for Civil Service Affairs
Kazakhstan
07.2022 - 10.2024
- Provided guidance and mentorship to junior staff members on departmental goals, objectives, and procedures.
- Conducted regular performance reviews of all staff members in the customer service team.
- Organized monthly training sessions for team members on improving their skills in dealing with customers' complaints effectively.
- Worked closely with human resources to support employee management and organizational planning.
Bartender
Restaurant Entrecote
Kazakhstan
05.2021 - 04.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Education
Master of Law Degree - Jurisprudence
I.Zhansugurov University
Kazakhstan06-2022
Marketing - Economics
Turan Univercity
Kazakhstan06-2012
Skills
- Strong work ethic
- Professional appearance
- Customer feedback management
- Inventory management
- Service prioritization
- Food running
- Quality control
- Customer service
Affiliations
- playing sports, running, fishing and self-development.
Accomplishments
- I was awarded diplomas for excellent public service and various letters of thanks.
Languages
English
Professional
Kazakh
Native/ Bilingual
Russian
Full Professional
Czech
Professional
Timeline
Chief Specialist, Head of Department
Department of the Agency for Civil Service Affairs
07.2022 - 10.2024
Bartender
Restaurant Entrecote
05.2021 - 04.2022
Master of Law Degree - Jurisprudence
I.Zhansugurov University
Marketing - Economics
Turan Univercity
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