Aziz Thiam
Independence ,KY
Summary
Dynamic professional with extensive experience as a Ramp Agent at United, excelling in baggage handling and aircraft marshalling. Proven ability to enhance operational efficiency through effective problem-solving and adherence to safety protocols. Skilled in heavy lifting and committed to delivering exceptional customer service while ensuring compliance with industry standards.
Overview
2025
2025
years of professional experience
Work History
Ramp Agent
United
- Operated ground support equipment to facilitate safe and efficient aircraft handling.
- Loaded and unloaded baggage with precision, ensuring compliance with safety protocols.
- Conducted pre-flight inspections of ramp areas to maintain operational readiness and safety standards.
- Collaborated with team members to streamline processes and enhance turnaround times for aircraft.
- Assisted in training new staff on safety procedures and equipment operations to ensure compliance.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Responded promptly to incidents, coordinating with emergency services as necessary for passenger safety.
- Implemented best practices for cargo handling, contributing to improved efficiency in operations.
- Monitored weather conditions and communicated changes impacting ramp operations to relevant teams.
Process Assistant
Amazon Air
- Supported daily operations by processing shipments and managing inventory flow.
- Assisted in maintaining safety protocols and compliance during all operational activities.
- Coordinated with team members to ensure efficient handling of packages.
- Monitored equipment functionality and reported maintenance issues promptly.
Supervisor
Jabil
03.2023 - 01.2025
- Oversaw daily operations, ensuring adherence to safety protocols and operational standards.
- Coordinated scheduling and resource allocation to optimize team productivity.
- Monitored performance metrics, identifying trends for continuous improvement initiatives.
Associate
FedEx
03.2019 - 01.2023
- Assisted in processing shipments, ensuring timely and accurate delivery of packages.
- Supported warehouse operations by maintaining inventory accuracy through regular audits.
- Collaborated with team members to streamline package sorting processes, enhancing efficiency.
- Operated scanning equipment to track shipments and update system records accurately.
Education
High School Diploma -
Cheikh Anta Diop
Senegal Dakar06.2004
Skills
Problem-solving
Loading and unloading
Ramp service
Aircraft marshalling
Heavy lifting
Baggage handling
Safety procedures compliance
Aircraft tug operation
Safety procedures
Customer service
Timeline
Supervisor
Jabil
03.2023 - 01.2025
Associate
FedEx
03.2019 - 01.2023
Ramp Agent
United
Process Assistant
Amazon Air
High School Diploma -
Cheikh Anta Diop