Azjargal Lkhagvasuren
Los Angeles,CA
Summary
Dynamic professional with extensive experience in customer service and food preparation, notably at The Bazaar by Jose Andres. Proven ability to enhance guest satisfaction through effective communication and complaint resolution. Skilled in POS operation and maintaining workplace cleanliness, consistently delivering exceptional dining experiences in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Counter Staff
Tatte
Washington, DC
01.2023 - Current
- I opened the café in the morning, organized fresh pastries, and brewed coffee and tea.
- Helped guests with their order of pastries, drip coffee, and tea.
- Helped guests with any questions about food and drink, and gave them descriptions and recommendations when needed.
- Followed proper substitution and allergy protocols.
- Prepared and served a variety of food and beverage items efficiently.
- Maintained cleanliness and organization of the service area and dining space.
- Operated cash register, processed transactions, and handled payments accurately.
- Assisted team members in training new staff on operational procedures.
- Communicated effectively with customers to understand their needs and preferences.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Greeted customers in a friendly and courteous manner.
- Resolved customer complaints in a professional manner.
- Adhered to company policies regarding attendance and punctuality.
- Ensured that restaurant standards were met regarding product presentation, quality control and cleanliness.
- Replenished condiments and other supplies on dining tables as needed.
- Performed opening and closing duties such as inventory checks, stocking supplies, cleaning work area.
- Provided excellent customer service by anticipating needs of guests.
- Restocked shelves with merchandise throughout the shift.
- Organized take-out orders for walk-in customers in an efficient manner.
- Maintained knowledge of daily specials and menu items.
- Demonstrated strong verbal communication skills while interacting with customers.
Mongolian Interpreter
Voltia Language Network
Richmond, VA
01.2023 - Current
- Helped translate between a teacher and a parent regarding their children's educational needs, growth, and progress.
- Helped translate any meetings and events held by the school
- Helped translate virtual meetings organized between the school and parent
Server
The Bazaar by Jose Andres
Washington, DC
01.2023 - 01.2024
- Provided high-level guest experience in fine dining environment
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed guest orders using point-of-sale systems for accuracy.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted in training new servers on menu offerings and service standards.
- Upsold menu items to enhance guest experience and satisfaction.
- Resolved customer complaints efficiently to maintain a positive atmosphere.
- Participated in team meetings to discuss service improvements and feedback.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Presented myself and food and drink menu as well as concept of the restaurant for every table.
- Managed making drinks such as coffee and tea for guest while serving.
- Learned and served Spanish drinks and wine and elevated cocktails.
International Assistant Teacher
The Britley's School
Richmond, VA
01.2023 - 12.2023
- Help support the program by assisting the teacher and the students.
- Teaching curriculum with hands-on experiences for pre-K and kindergarten students.
- Participating in a professional development program.
- Ensuring safety, food, and drinks for the children throughout the day.
Professional Photographer
Freed Photography
Bethesda, MD
01.2022 - 01.2023
- Shooting indoor and outdoor portrait photography, working with kids and school staff.
- Guiding subjects with 4 to 10 poses.
- Adjusting light settings with the change of weather and daylight.
- Taking full responsibility for company equipment and tools.
- Provided exceptional customer service throughout the photography process to ensure satisfaction.
- Organized and maintained digital photo archives for easy access and retrieval.
- Directed models and subjects to achieve desired poses and expressions.
- Managed photography equipment and ensured proper maintenance and functionality.
- Set up lights, backdrops, and props for shoots and events.
Assistant Librarian
American School in Ulaanbaatar
Ulaanbaatar, Mongolia
01.2020 - 01.2022
- Assisted students in locating and utilizing library resources effectively.
- Organized and maintained library collections for easy access and retrieval.
- Supported library programs and events to encourage student engagement.
- Collaborated with teachers to integrate resources into lesson plans.
- Managed circulation desk operations, including checkouts and returns.
- Developed promotional materials to highlight library services and events.
- Maintained digital catalog systems for efficient resource management.
- Organized library equipment and collections.
- Assisted patrons with locating and borrowing library materials.
- Performed cataloging tasks such as entering data into the library system's online database.
- Initiated procedures to ensure smooth operation of daily library operations such as opening and closing times.
- Sorted, shelved, and organized library books according to Dewey Decimal System.
Assistant Teacher
American School in Ulaanbaatar
Ulaanbaatar, Mongolia
01.2018 - 01.2020
- Supported classroom management by fostering a positive learning environment.
- Collaborated with staff to create engaging educational materials for students.
- Guided small groups in academic exercises to enhance understanding of concepts.
- Monitored student progress and provided feedback to promote improvement.
- Organized classroom resources and maintained an orderly learning space.
- Communicated effectively with parents regarding student behavior and progress.
Media Reporter
Youth With a Mission
Kailua-Kona, HI
01.2012 - 12.2012
- Conducted interviews with diverse individuals to gather compelling stories.
- Collaborated with team members to develop content strategies for outreach.
- Attended community events to report on activities and engage with audiences.
Server
Sushi Zen
Arlington, VA
01.2011 - 01.2012
- Educated guests about different kinds of fish and shellfish
- Explain Japanese dish and ingredients that's in the food
- Learned to work as a team player in fast phase environment.
- Learned and served Japanese drinks such as beer and various type of sake.
Server
Sushi Q
Los Angeles, CA
01.2009 - 01.2011
- Learned to handle cash and give change without calculating it.
- Answered on the phone and handled delivery order.
- Responsible for opening and closing the restaurant.
- Served Various types of Japanese food.
Education
Some College (No Degree) - Liberal Arts
Northern Virginia Community College
Annandale, VA06-2017
HIGHSCHOOL DIPLOMA -
TSAGAAN-UUL HIGHSCHOOL
Ulaanbaatar, Mongolia01.2005
Some College (No Degree) -
University of Nations
Kona, HISome College (No Degree) - Journalism/Interpreter
Soyol-Erdem, Mongolian Japanese University
Ulaanbaatar, MongoliaSkills
- Food preparation
- Cash handling
- POS operation
- Health & safety compliance
- Menu knowledge
- Customer relationship management
- Effective communication
- Time management
- Team collaboration
- Workplace cleanliness
- Product presentation
- Point of sale systems
- Cash handling expertise
- Customer service
- Food service standards
- Excellent work ethic
- Complaint handling
- Safe food handling
- Customer focused
- Professional demeanor
Timeline
Counter Staff
Tatte
01.2023 - Current
Mongolian Interpreter
Voltia Language Network
01.2023 - Current
Server
The Bazaar by Jose Andres
01.2023 - 01.2024
International Assistant Teacher
The Britley's School
01.2023 - 12.2023
Professional Photographer
Freed Photography
01.2022 - 01.2023
Assistant Librarian
American School in Ulaanbaatar
01.2020 - 01.2022
Assistant Teacher
American School in Ulaanbaatar
01.2018 - 01.2020
Media Reporter
Youth With a Mission
01.2012 - 12.2012
Server
Sushi Zen
01.2011 - 01.2012
Server
Sushi Q
01.2009 - 01.2011
Some College (No Degree) - Liberal Arts
Northern Virginia Community College
HIGHSCHOOL DIPLOMA -
TSAGAAN-UUL HIGHSCHOOL
Some College (No Degree) -
University of Nations
Some College (No Degree) - Journalism/Interpreter
Soyol-Erdem, Mongolian Japanese University