Azjiana Spencer
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior. Experienced Long-Term substitute teacher with one year of experience successfully helping students achieve academic goals. Life-long learner and passionate educator looking to make difference in children's lives. Adaptable and flexible to meet classroom and institutional needs. Reliable and knowledgeable educator with experience developing and delivering engaging lessons. Friendly individual enjoys helping students learn new concepts and subjects.
Overview
7
7
years of professional experience
Work History
Long-Term Substitute Teacher
Norfolk Public Schools
Norfolk Va
01.2023 - 01.2024
- Maintains the established routines and procedures of the school and classroom
- Responsible for preparing lesson plans
- Assumes responsibility for overseeing pupil behavior in class and during lunch and/or activity periods
- Follows all policies, rules, and procedures to which full-time teachers are subject and which govern best teaching practices
- Maintained open communication with parents and guardians, discussing students'' progress and addressing any concerns promptly.
- Adjusted instructional strategies based on ongoing assessments of student needs and abilities, ensuring optimal learning outcomes for all learners.
- Utilized differentiated instruction techniques to accommodate diverse learning needs within the classroom effectively.
- Promoted a growth mindset among students, encouraging perseverance in the face of challenging tasks or setbacks.
- Served as a positive role model for students by exhibiting strong work ethic, integrity, and professionalism at all times.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
- Responsible for standard classroom teacher duties in the absence of the full-time teacher.
- Improved student comprehension by utilizing various teaching methods and learning styles.
- Increased class participation through interactive activities and group projects.
- Developed students'' critical thinking skills by incorporating problem-solving exercises into lessons.
- Enhanced classroom management, implementing positive reinforcement techniques to foster a supportive learning environment.
- Collaborated with colleagues to develop interdisciplinary lesson plans, promoting a comprehensive understanding of the subject matter.
- Assessed student progress regularly, providing individualized feedback and support for continuous improvement.
- Mentored struggling students one-on-one, resulting in significant improvements in their academic performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Researched and selected age-appropriate materials and resources for classroom instruction.
- Developed and implemented behavior management plans for students with challenging behavior.
- Developed lesson plans to align with grade-level standards and objectives.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Front desk associate
Towneplace Suites by Marriott
06.2020 - 12.2022
- Computed guest billings and posted charges to room accounts
- Responded to inquires and room requests made online, by phone or email
- Managed customer complaints and rectified issues to complete satisfaction
- Monitored reservations to track incoming parties and special events
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues
- Managed guest check-in and check-out procedures, reservations, and payments
- Arranged special accommodations for guest to maintain optimal satisfaction
- Greeted, registered, and assigned guest to rooms
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues
- Handled payment processing duties and provided customers with receipts and proper bills and change
- Reviewed safety, health, and sanitation processes throughout all areas and enforced rules to promote security and safety
- Explained and pointed out property details to patrons, including dining areas, pool, laundry area, and fitness center
- Answered phones, responded to customer inquires and transferred calls to appropriate staff members
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement
- Answered the phone and emails to make reservations and take guest information
- Verified and collected client payments
- Posted room charges such as food, and internet services based on individual customer action
- Trained newly hired employees on front desk and procedures and business operations
- Welcomed patrons to front desk and engaged in friendly conversations while conducted check-in process
- Warmly greeted incoming guest, issuing room keys and providing information regarding policies and amenities.
Sales Associate
Aeropostale
10.2016 - 12.2016
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Maintained knowledge of current promotions, exchanged guidelines, payment policies and security practices
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Sold various products by explaining unique features and educating customers on proper application
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
Education
BACHELOR OF SCIENCE - Elementary Education with a background of Military Science
Elizabeth City State University
12.2022
High School Diploma -
Columbia High School
06.2017
Skills
- Hospitality Services
- Active Listening
- Stress Management
- Reservations
- Administrative Skills
- Positive Reinforcement
- Instructional Strategies
- Motivational Techniques
- Literacy Development
- Individualized Instruction
- Parent-Teacher Communication
- Interpersonal Skills
- Conflict Resolution
- Relationship Building
- Curriculum Development
- Behavior Management
- Student Engagement
- Classroom Management
- Multicultural Awareness
- Lesson Planning
Activities
I have graduated from Elizabeth City State University with an Elementary Education degree, I also commissioned in the Army Reserves as a Second Lieutenant with my MOS being Finance Corps. I cheered and became a D'Lyte at Elizabeth City State University while attending there, I participated in two super Saturday cheer exhibitions for the CIAA with the ECSU D'Lytes. In the year of 2022, I was invited to join an All-American North Carolina stomp and shake cheer team called the Powerhouse Geaux Squad where I was able to cheer in the 2022 Macy's Thanksgiving Day Parade with Spirit of America. I also served as the head cheer coach for 2 years 2020-2022 at Columbia High school In Columbia, NC. I also have my CPR and First Aid certificates.
Timeline
Long-Term Substitute Teacher
Norfolk Public Schools
01.2023 - 01.2024
Front desk associate
Towneplace Suites by Marriott
06.2020 - 12.2022
Sales Associate
Aeropostale
10.2016 - 12.2016
BACHELOR OF SCIENCE - Elementary Education with a background of Military Science
Elizabeth City State University
High School Diploma -
Columbia High School