Highly organized and efficient administrative professional with 6 years of experience in managing projects and initiatives. I will bring a passion for problem solving and an expertise for innovation through teamwork. Throughout my entire career, I have demonstrated consistent success applying these aptitudes to achieve high-reaching standards and goals. Skilled in providing high-level administrative support to executives and contributing to the company's overall performance.
Program / Project management
Event coordination
Communication
Agile development (Jira)
Email management
Excel/Office/Powerpoint
Proposal /Pursuit management
Process improvement
Strategic Planning
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
7
7
years of professional experience
Work History
Teller
TD Bank
Richmond Hill, New York
03.2024 - Current
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Maintained confidentiality of all customer records and information according to company policies.
Explained account information to customers in detail as needed.
Balanced cash drawers on a daily basis.
Identified opportunities to refer customers to other areas of the bank for additional services.
Continuously updated knowledge about banking products, services, policies and regulations.
Beauty Advisor
Sephora
10.2021 - Current
Awarded best performing beauty advisor quarter over quarter
Established and maintain long-term relationships with clients and give product knowledge on the cosmetics
Exceeded store and individual sales goals
Mastered product knowledge at cosmetic and fragrance training seminars
Collaborated with store management team in supervising all operation and store activities, employees, and customers.
Youth Worker
Cypress Hills Local Dev Corp
06.2018 - 10.2021
Assisted group leader and teachers to implement developmentally suitable lessons tailored for 120 students
Assisted in coordinating 50+ staff meetings and student assemblies
Maintained diligent records and processed quarterly report cards for students
Organize and led a program-wide service project, resulting in over 500 hours of community service completed by students
Managed over 20+ educational program deliverables following agile methodology on Jira.
Coordinator (part-time)
NY Food Pantry
01.2018 - 12.2018
Part of leadership team with 15 volunteers in a pantry, serving as first point of escalation for patrons
Create, implement and manage methods of food distribution to patrons
Oversee food distribution for over 1000 patrons, and handle patron questions and concerns
On-site resource for Pantry volunteers to answer questions, handle issues with vendors, and ensure compliance with Pantry policies.
SYEP Participant
Henry Street Settlement
06.2017 - 12.2017
Worked with C-level suite to create vision and goals for projects, and represented students to ensure quick product adoption
Led campaign to have help over 2000 students' complete surveys to provide feedback on semester grading policies, and utilized SQL queries to build reports
Directed the implementation of grading policy changes with team of junior interns amongst 200+ professors.
Education
Bachelor of Arts - Psychology
Hunter College
Manhattan, NY
12-2025
Skills
Program / Project management
Event coordination
Communication
Agile development (Jira)
Email management
Excel/Office/Powerpoint
Proposal /Pursuit management
Process improvement
Strategic Planning
Cash Handling
Drawer balancing
Customer Relationship Building
Safe and vault operation
Excellent time management skills
Banking
Volunteer Experience
PSAL Cricket Team, Manager, 01/01/18, Present, Assisted the head coach in planning and delivering training sessions, focusing on skill development and game strategies, Worked individually with players to refine their techniques in batting, bowling and fielding, Conducted warm-up routines and cool-down exercises to prevent injuries and enhance flexibility, Coordinated logistics for team travel, accommodations, and tournament participation
Bengalis of New York, Social Media Manager, 01/01/18, 01/01/20, Developed and implemented innovative campaigns across multiple social media platforms to increase engagement and audience reach by 50%, Utilized analytical tools and data insights to monitor and optimize results from multiple campaigns to reach KPIs, Oversaw and led a team of seven volunteers