Azra Hossain
Wyandanch,NY
Summary
I am a motivated and ambitious individual who finds immense satisfaction in continual learning and the timely completion of tasks. With a penchant for organization and reliability, I excel at effectively managing multiple priorities while maintaining a positive attitude. My strong commitment to team success is evident in my willingness to embrace additional responsibilities in pursuit of shared goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
01.2024 - 02.2024
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Coordinated verification and filling of more than 700 daily prescriptions in high-volume pharmacy environment.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counseled customers on medications, appropriate dosage and potential side effects.
Pharmacy Technician
Duane Reade Pharmacy
06.2021 - 01.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Stocked, labeled, and inventoried medication to keep accurate records
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Resolved third-party billing, computer system and customer service issues
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
COVID-19 Temperature Screener
Havas PR
05.2021 - 12.2022
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures
- Provided COVID-19 FAQs and educational material to patrons and employees
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination
- Completed necessary reports and documentation on time and to specifications.
Education
Emt Certification - Emt
B&H Emergency Medical Training
Brooklyn, NYMedical Assistant - Medical Assisting
Thomas Edison Career And Technical Highschool
Queens, NYBachelor of Arts - Computer Science
Queens College of The City University of New York
Flushing, NY12.2025
Skills
- Indirect Patient Care
- Patient Flow Management
- Data Entry
- Medical Billing and Coding
- Insurance Claims
- Customer Service
- Compassionate Caregiver
- Infection Control Practices
- Vital Signs Documentation
- Problem-Solving
- Friendly and Respectful
- PPE Requirements and Enforcement
Certification
I am a certified emt recently as of 2023.
Languages
Bengali
Professional Working
Timeline
Pharmacy Technician
Walgreens
01.2024 - 02.2024
Pharmacy Technician
Duane Reade Pharmacy
06.2021 - 01.2024
COVID-19 Temperature Screener
Havas PR
05.2021 - 12.2022
Emt Certification - Emt
B&H Emergency Medical Training
Medical Assistant - Medical Assisting
Thomas Edison Career And Technical Highschool
Bachelor of Arts - Computer Science
Queens College of The City University of New York
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