Azra Tatzel
Orlando,FL
Summary
Dynamic and motivated professional with a proven track record of exceeding customer satisfaction and enhancing team productivity at Five Guys. Skilled in food preparation and customer service, adept at problem-solving and maintaining high cleanliness standards. Demonstrated leadership in high-pressure environments, contributing to significant repeat business through meticulous attention to detail and effective prioritization.
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized, and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Thrives in high-pressure kitchen environment, developing strong multitasking and time-management skills. Adept at maintaining high standards of food quality and safety while working collaboratively with team members. Looking to transition into new field by leveraging culinary expertise and commitment to delivering excellence in any role.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
3
3
years of professional experience
Work History
Line Cook
Five Guys
Oviedo, FL
09.2023 - 04.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Sauté Cook
Noodles and Company
Kissimmee, FL
10.2022 - 07.2023
- Covered, dated, rotated and properly stored food items to preserve quality and freshness.
- Sauteed and seasoned meats, pastas and vegetables to customer taste preference.
- Maintained neat appearance and clean uniform to project professionalism to customers.
- Adhered to safety procedures for operating and cleaning kitchen tools and machinery to avoid injury.
- Performed thorough quality checks of food plating and presentation.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Maintained smooth and timely operations in preparation and delivery of meals.
Retail Sales Associate
Aeropastale
Kissimmee, FL
04.2022 - 11.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Barista
Panera Bread
Orlando, FL
02.2021 - 01.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
High-School Diploma - High School Education
Cypress Creek High School
Orlando, FL05.2024
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Food preparation
- Problem-solving
- Server communication
- Back of house operations
- Team collaboration
- Effective prioritization
- Punctual and honest
- Cleaning procedures
- Leadership and decision making
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Line Cook
Five Guys
09.2023 - 04.2024
Sauté Cook
Noodles and Company
10.2022 - 07.2023
Retail Sales Associate
Aeropastale
04.2022 - 11.2022
Barista
Panera Bread
02.2021 - 01.2022
High-School Diploma - High School Education
Cypress Creek High School