Aztlan Ramirez
Spokane,WA
Summary
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
The Arc of Spokane
06.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Personal Shopper, Employee
North Spokane Walmart
07.2021 - 05.2022
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Checkout Advocate, Employee
North Spokane Target
11.2018 - 02.2021
- Participated in regular inventory counts, identifying discrepancies and assisting with stock management efforts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
Education
High School Diploma -
Mount Tahoma High School
Tacoma, WA06.2017
Certificate -
Washington Youth Academy
Bremerton, WA06.2016
Skills
- Multitasking
- Attention to detail
- Task prioritization
- Goal orientation
- Punctuality
- Integrity
- Reliability
- Adaptability
Achievements And Credentials
- Nursing Assistant Registration
- Nurse Delegation Core
- Adult First Aid and CPR Certified
References
Eddie Gooden
The Arc of Spokane, Team Lead
(916) 745-9768
Danica Harms
Value Village, Manager
(509) 723-7728
Jayden Phifer-Parker
The Arc of Spokane, CLI
(509) 934-8362
Vallory Durham
The Arc of Spokane, Manager
(509) 608-7253
Jennifer Hajostek
LandLord
(509) 953-3038
Timeline
Direct Support Professional
The Arc of Spokane
06.2022 - Current
Personal Shopper, Employee
North Spokane Walmart
07.2021 - 05.2022
Checkout Advocate, Employee
North Spokane Target
11.2018 - 02.2021
High School Diploma -
Mount Tahoma High School
Certificate -
Washington Youth Academy
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