Azucena Cervantes
Oklahoma City,OK
Summary
Proven CNA at Integris Southwest Medical Center, adept in fostering patient independence through critical thinking and infection control practices. Excelled in a team-oriented environment, enhancing patient care and achieving care plan targets. Demonstrated exceptional active listening and people skills, contributing to a positive and efficient workplace. Achieved a significant improvement in patient satisfaction and care continuity.
Overview
10
10
years of professional experience
Work History
CNA
Integris Southwest Medical Center
Oklahoma City, Oklahoma
01.2022 - 07.2024
- Assisted residents with bathing and dressing to promote personal hygiene.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Educated patients on self-care techniques that would help them maintain their independence.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Collected specimens from patients for laboratory testing purposes.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented activities and recorded information in EMR system.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Packer Associate
Amazon
Oklahoma City , OK
11.2020 - 12.2021
- Accomplished production goals by working with speed and accuracy.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
Hostess
Coury Hospitality
Oklahoma City , OK
12.2019 - 03.2020
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Office Assistant
Capital Hill High School
Oklahoma City , OK
09.2014 - 05.2015
- Documented and routed business correspondence to manage office paperwork.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Education
High School Diploma -
Capital Hill High School
Oklahoma City 05.2015
Some College (No Degree) -
Oklahoma City Community College
Oklahoma City, OKSkills
- Active listening
- Problem resolution
- People skills
- Friendly, positive attitude
- Organization
- Teambuilding
- Infection control practices
- Critical thinking
- Multitasking and organization
Languages
Timeline
CNA
Integris Southwest Medical Center
01.2022 - 07.2024
Packer Associate
Amazon
11.2020 - 12.2021
Hostess
Coury Hospitality
12.2019 - 03.2020
Office Assistant
Capital Hill High School
09.2014 - 05.2015
High School Diploma -
Capital Hill High School
Some College (No Degree) -
Oklahoma City Community College
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