Recent graduate with excellent analytical, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly motivated to gain hands-on-experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Inbound Problem Solver
Amazon
Hillsboro, OR
08.2022 - Current
Researched customer issues and provided solutions to resolve them.
Processed customer returns, ensuring accuracy and compliance with company policy.
Verified all return information on the sales order to ensure proper authorization was given for the return.
Tutor
University of South Florida Campus Recreation
Tampa, FL
08.2021 - 12.2021
Conducted individual tutoring sessions with students to help them improve their academic performance.
Assisted students in developing effective study habits and strategies for success in school.